First off, this is NOT a complaint. I have a case on my iP4 and, so far, it seems to do the trick. I'm wondering though how Apple will handle the potentially several hundred thousand iPhone 4 buyers who realize, after their 30 day return period has expired, that the phone is not working to their expectations. Please remember that all of us here on MR understand the issues and know we can deal with it or return. But we are likely a minority. Many consumers simply buy the phone and don't read the forums or tech blogs. Even though it's been in the mainstream media (CR report now on cover on MSN.com) that still doesn't mean that everyone "gets it". Also, Apple did issue a statement on their website but, it seems to me, the only way to truly insulate themselves would be to email all purchasers with a return deadline. Again, not looking to re-start a pro/con antenna debate. Just curious how Apple can/will protect themselves against class action suits. I think the simple answer is to email everyone and say "We've been hearing about problems in the media (that we don't agree with) but, if you want to return it because of these concerns you have until X date. After that you're on your own".