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clients iPad 3 Crashes on new site - please help me test

S

smartwill

macrumors newbie
Original poster
Aug 14, 2012
13
0
Hi All,
I'm not sure if i'm allowed to do this but i'm out of options. A new site for a client is crashing on ipad 3 and apparently not loading on window xp, firefox?

Please help me test this site!

I've tested on an ipad 2 and it works, safari, chrome, firefox (mac & pc) and also works.

Pls when listing works - please name device, browser and ios/operating system.

Let me know if it works for you?

If i'm not allowed to do this pls accept my apologies.

Thanks in advance!
 
Last edited:
Crashes on mine.

Some info:
iPad 3 v5.1.1
Safari
Rebooted iPad prior to testing your site.

First time it crashed. I reloaded it and it loads up nicely. Clicked around to the portfolio link and it crashed again.

Tried on Chrome version 19.0.1084.60
Put in URL, crashed. Tried again, it crashed.

Nothing running in the background either to ensure all resources were available. Sorry that I cannot tell you why it happens but if it's not happening on your iPad 2 then I am baffled.
 
Tried it on iPad 3, Safari crashes.

Works OK on Safari 5.1.7 on Windows. Although the transitions are slow and a bit juddery.

Works fine on Firefox 14.0.1 on Windows, and the transitions are smooth.
 
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is the the menu wrapper clearfix??


it caused me some trouble on the ipads safari in the past..
if thats not it, check the hypercache plugin?
 
BFizzzle said:
is the the menu wrapper clearfix??


it caused me some trouble on the ipads safari in the past..
if thats not it, check the hypercache plugin?
Click to expand...

Thanks the menu was clearfix - could peops please test on ipad 3? I don't have and it works fine on ipad 2!

Could someone please test the site with ipad 3 as i don't own one and the site works fine on ipad2...?

If it still crashes i'll remove hypercache..
 
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smartwill said:
Thanks the menu was clearfix - could peops please test on ipad 3? I don't have and it works fine on ipad 2!

Could someone please test the site with ipad 3 as i don't own one and the site works fine on ipad2...?

If it still crashes i'll remove hypercache..
Click to expand...

yeah when i click anything on the menu bar on my ipad 3 it crashed my springboard.
weird that it works on your ipad 2
 
smartwill said:
Site still crashes.. Removed hypercache.. Please could anyone test again?

I'm wondering if this isn't a bug in Safari on Ipad 3.. due to resources?
Click to expand...

damn its bothering me now and its not even my clients site :p
im looking through the crash logs on my ipad now.. seeing if i can find anything useful as to it being the ipads resources or hardware
 
BFizzzle said:
damn its bothering me now and its not even my clients site :p
im looking through the crash logs on my ipad now.. seeing if i can find anything useful as to it being the ipads resources or hardware
Click to expand...

Hhahaha - thanks! I assume it was still crashing since i've removed hypercache plugin?

Really a massive concern.. and thanks for the efforts, hopefully it's resolvable..
 
Fruit Cake said:
Crashed iPad, works on N7, though it uses the 4 cores constantly.
Click to expand...

So the site is resource hungry then.. maybe if i reduce all the images filesize/size it'll be less hungry.. I remember reading somewhere about safari on the ipad/iphone having a limit..?

Funny thing is it works perfectly on the iphone 4, iphone 4s, ipad 2.. and i've been told ipad 1..? Any guesses?
 
okay its not crashing my kernel anymore, it always crashes for me when i click a new page, starts to loads then crashes, the home page loads fine, i can click the home link over and over, it reloads, nothing happens.


the other pages have a fixed footer?

EDIT* now i dont see the fixed footer code.. wtf im loosing my mind?
 
I remember speaking to the guy who wrote the icabmobile app a while ago and he said something about the double pixeling used on the retina display apparently uses a tonne of memory to do what it's doing, perhaps the new iPad is running out of memory?

I tried your site on my droid and when I closed the tab, it released 250meg of ram. iPads force close when a app runs out of memory..
 
smartwill said:
So the site is resource hungry then.. maybe if i reduce all the images filesize/size it'll be less hungry.. I remember reading somewhere about safari on the ipad/iphone having a limit..?

Funny thing is it works perfectly on the iphone 4, iphone 4s, ipad 2.. and i've been told ipad 1..? Any guesses?
Click to expand...

yeahh maybe due to it scaling the retina resolution?
 
It will crash desktop Safari eventually. It is hard to tell what is going on without looking directly at the JS but clearly instead of loading up say 5 images and swapping between them, it just keeps loading them over and over consuming more ram and cpu time. In the 5-10 min I had the window open Safari kept 50-100% cpu utilized the whole time and went from ~700mb ram to over a gigabyte. (ivy bridge i7 with 8gb ram)

Compared to all of the image rotators that I have used in the past, this is serious overkill.
 
jared_kipe said:
It will crash desktop Safari eventually. It is hard to tell what is going on without looking directly at the JS but clearly instead of loading up say 5 images and swapping between them, it just keeps loading them over and over consuming more ram and cpu time. In the 5-10 min I had the window open Safari kept 50-100% cpu utilized the whole time and went from ~700mb ram to over a gigabyte. (ivy bridge i7 with 8gb ram)

Compared to all of the image rotators that I have used in the past, this is serious overkill.
Click to expand...

^^^

op
also run an audit. Its showing that their are about 500 unused css rules.

----------

back to work, sorry i wasnt much help. Be sure to update us if you fix it i wont sleep tonight until i know what was causing this haha
 
BFizzzle said:
^^^

op
also run an audit. Its showing that their are about 500 unused css rules.

----------

back to work, sorry i wasnt much help. Be sure to update us if you fix it i wont sleep tonight until i know what was causing this haha
Click to expand...

If running out of ram/memory was the problem surely then the site wouldn't work properly in the ipad1 and ipad 2? At this stage it is only crashing the ipad3 - and not over time but immediately when loading the galleries?
 
It works in firefox pc, windows 7.

Also in macbook pro, safari and firefox, osx

It also works in iphone 4s
 
maril1111 said:
worked on my mbp on safari + chrome... but crashed on ipad (3)
Click to expand...

Thanks all for testing i now need you to please test this:



on an ipad 3 - i need you to go to portfolio >> Leisure

Tell me if it crashes..

I have reduced the number of images from the gallery to see if it's a resources problem..

Wish i could test myself - thing it's time for an ipad 3..

Please let me know.
 
Last edited:
smartwill said:
If running out of ram/memory was the problem surely then the site wouldn't work properly in the ipad1 and ipad 2? At this stage it is only crashing the ipad3 - and not over time but immediately when loading the galleries?
Click to expand...

Working is not the same thing as working right (or as intended). Your libraries are causing excessive CPU and RAM usage. Period.
 
smartwill said:
Thanks all for testing i now need you to please test this:

http://www.proofmysites.com/andrew/

on an ipad 3 - i need you to go to portfolio >> Leisure

Tell me if it crashes..

I have reduced the number of images from the gallery to see if it's a resources problem..

Wish i could test myself - thing it's time for an ipad 3..

Please let me know.
Click to expand...

crashed in chrome on my ipad3
and still crashing safari when clicking portfolio
 
BFizzzle said:
crashed in chrome on my ipad3
and still crashing safari when clicking portfolio
Click to expand...

Thanks for letting me know:

Is it crashing when clicking "Portfolio" or when you click one of the galleries i.e. "Leisure"

I've reduced the gallery to 4 images please try this direct link and let me know if it crashes.


Thanks in advance
 
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BFizzzle said:
loads when i go directly through that link. if i click any others from the leisure i get crashes
Click to expand...

Could you test these then for me?
Links no longer available

It's just to see if it crashes on the original site and direct links - without clicking the navigation.. Sorry to bother but trouble shooting is ridiculous without the device.
 
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