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Simm0nS777

macrumors 6502a
Original poster
Jul 15, 2010
666
6
Northeast Ohio
Is anyone else having issues watching live tv on the cnngo app on the AT4? I have two Apple TV 4's and whenever I try to watch the live to stream it gives me an error saying the operation could not be completed. I've tried restarting and resetting on both. I am signed into my cable provider. I used to use it every day and out of nowhere it stopped working.

Please let me know. Thanks!
 

benjitek

macrumors 6502a
Sep 23, 2012
863
453
Works for me, except it randomly exits during live playback. Very much like SlingTV performance-wise. I also have a 2016 Roku Streaming Stick and have found CNN-Go and SlingTV both perform much better there than on the ATV4.
 

jdillings

macrumors 68000
Jun 21, 2015
1,540
5,174
I checked and it's currently working for me. I would try uninstalling and reinstalling the app. That's what fixed it for me a couple weeks ago when the live stream stopped working for me.
 

Simm0nS777

macrumors 6502a
Original poster
Jul 15, 2010
666
6
Northeast Ohio
I've uninstalled and reinstalled on both ATV 4's. Restarted. Reset to factory. ATV is up to date.

I just found something else interesting out today. I get the "an error occurred loading this content" when I hit 'watch ccn live', but I do not get the error when I hit 'watch cnn international live' that's below that. That one works perfectly. This is driving me crazy!
 

Zorn

macrumors 65816
Feb 14, 2006
1,082
711
Ohio
Are you on iOS 10? I'm getting the exact same behavior, the app is completely broken.
 

BillGates1969

macrumors 65816
Sep 11, 2008
1,169
2,009
Bournemouth
I've uninstalled and reinstalled on both ATV 4's. Restarted. Reset to factory. ATV is up to date.

I just found something else interesting out today. I get the "an error occurred loading this content" when I hit 'watch ccn live', but I do not get the error when I hit 'watch cnn international live' that's below that. That one works perfectly. This is driving me crazy!

Exactly what I am getting. 3 X ATV4, 2 on tvOS 9.x and one on tvOS 10.0 Beta. I'm sure it used to work. I'm in the U.K. but use smart DNS so my house appears in the US and I had put it down to that, even though all the other apps such as ABC, NBC Sports etc work fine off my daughter's US cable subscription. Weird.
 

Simm0nS777

macrumors 6502a
Original poster
Jul 15, 2010
666
6
Northeast Ohio
Exactly what I am getting. 3 X ATV4, 2 on tvOS 9.x and one on tvOS 10.0 Beta. I'm sure it used to work. I'm in the U.K. but use smart DNS so my house appears in the US and I had put it down to that, even though all the other apps such as ABC, NBC Sports etc work fine off my daughter's US cable subscription. Weird.

I am on iOS 9. Also not using a smart dns. I've kind of boiled it down to being some sort of setting on my router but have no idea what it would be.
 
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