Code needed for Face ID

[chris4565]

Hi,

Since updating to iOS 12.1.1 it already happened two times that I tried to unlock my phone via Face ID and iOS told me to enter my code to enable Face ID. I know that after a reboot this has to be done once but in my two cases it was way after I already entered the code after the reboot. At first I thought that my iPhone just crashed and rebooted but that wasn’t the case because I didn’t have to enter my SIM Pin after entering the code.
Does anyone else also experience this issue?

Thanks and many greets
Chris

 

[NoBoMac]

What is "way after"? Because Face ID is "off" when

• The passcode hasn’t been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.

https://support.apple.com/en-us/HT208114

I see similar with Touch ID where I get prompted for passcode every Sunday morning.

ADD: from the iOS Security White Paper:

A passcode is also required if your device is in the following states:
•The device has just been turned on or restarted.
• The device hasn’t been unlocked for more than 48 hours.
• The passcode hasn’t been used to unlock the device in the last
156 hours (six and a half days) and a biometric hasn’t unlocked the
device in the last 4 hours.
• The device has received a remote lock command. •After five unsuccessful biometric match attempts.
•After initiating power off/Emergency SOS.

https://www.apple.com/business/site/docs/iOS_Security_Guide.pdf

 

[Superrjamz54]

What is "way after"? Because Face ID is "off" when



https://support.apple.com/en-us/HT208114

I see similar with Touch ID where I get prompted for passcode every Sunday morning.

ADD: from the iOS Security White Paper:



https://www.apple.com/business/site/docs/iOS_Security_Guide.pdf

Apple requires you to do this once a week to make sure you are who you say you are.

 

[chris4565]

I power off my iPhone every night and boot it back up the next morning. So in my case I meant just a few hours with „way after“ (probably wasn’t the best wording for what I meant xD )

 

[Squillace]

I experience this problem too. It's kinda random. Out of nowhere my iPhone asks me for the code to enable FaceID.
And yes, I use my phone everyday at anytime, and no, it's not after a reboot, so the problem is not related to those security mesures Apple has taken.

Just one exemple: I was at work today and before I left I took a photo (from the lockscreen) of my schedule for the next week. While I was downing the stairs, I picked up my phone to check some messages and I had to put the code to unlock it... Why? Dunno...

EDIT: However, I already had this issue back with iOS 11.something...

 

[Phillyphil0302]

I experience this problem too. It's kinda random. Out of nowhere my iPhone asks me for the code to enable FaceID.
And yes, I use my phone everyday at anytime, and no, it's not after a reboot, so the problem is not related to those security mesures Apple has taken.

Just one exemple: I was at work today and before I left I took a photo (from the lockscreen) of my schedule for the next week. While I was downing the stairs, I picked up my phone to check some messages and I had to put the code to unlock it... Why? Dunno...

EDIT: However, I already had this issue back with iOS 11.something...

Yeah, same here...I’d take my iPhone X out of my pocket to check something and it’d ask for the passcode sometimes. Totally random and, no, I didn’t restart my phone

 

[steve62388]

It could be that FaceID is failing. Enter your passcode and it adapts.

 

[chris4565]

It could be that FaceID is failing. Enter your passcode and it adapts.

At least in my case, that wasn’t the case.

 

[Mlrollin91]

It's also possible your phone re-springed.