iPhone X Colours fading out at times in Portrait Mode on iPhone X

Apaar Gupta

macrumors newbie
Original poster
Oct 6, 2018
1
0
Moradabad
Hello, everyone...

I’d bought a new iPhone X a couple of months ago, and there’s an issue I’ve noticed as of late...

When I switch to the Portrait Mode on the default Camera App on iOS 12, the colours of the objects/persons tend to fade (and become a bit greyish). Any little change in focus or reduction of Exposure (from the slider), restores them to normal. This happens only in low-light/indoors.

It seems as if it is a consequence of the lens trying to get in more light during low-light. And, more light is disturbing the colour balance.

Moreover, after continuous usage of Camera for 2-3 minutes, I’m also observing that the part near the Camera module gets warm.

Has anybody had a similar experience on their iPhone X? Thanks!
 

Vermifuge

macrumors 68000
Mar 7, 2009
1,992
1,492
Hello, everyone...

I’d bought a new iPhone X a couple of months ago, and there’s an issue I’ve noticed as of late...

When I switch to the Portrait Mode on the default Camera App on iOS 12, the colours of the objects/persons tend to fade (and become a bit greyish). Any little change in focus or reduction of Exposure (from the slider), restores them to normal. This happens only in low-light/indoors.

It seems as if it is a consequence of the lens trying to get in more light during low-light. And, more light is disturbing the colour balance.

Moreover, after continuous usage of Camera for 2-3 minutes, I’m also observing that the part near the Camera module gets warm.

Has anybody had a similar experience on their iPhone X? Thanks!
It would be great if you could do a screen recording of this happening. However, I think I know what you are describing. My best guess is auto white balance.
 

zduhac

macrumors member
Jun 27, 2012
34
14
Let me revive this thread for y'a.
I'm in a same boat as you. It's been like that since I jumped aboard the iOS 12 beta program. It's been slightly better on the stable version of iOS and has been happening less, but it's still there.
 

lint2015

macrumors member
Jul 8, 2013
68
18
I also have this issue with Portrait Mode on iOS 12 and it’s really annoying. The image keeps popping between warm and saturated and cooler and less saturated. I tested my sister’s XS Max and it doesn’t have this problem, it stays with the warmer, saturated look all the time like it’s supposed to.
 

hwhitney

macrumors newbie
Aug 31, 2017
16
10
Hello, everyone...

I’d bought a new iPhone X a couple of months ago, and there’s an issue I’ve noticed as of late...

When I switch to the Portrait Mode on the default Camera App on iOS 12, the colours of the objects/persons tend to fade (and become a bit greyish). Any little change in focus or reduction of Exposure (from the slider), restores them to normal. This happens only in low-light/indoors.

It seems as if it is a consequence of the lens trying to get in more light during low-light. And, more light is disturbing the colour balance.

Moreover, after continuous usage of Camera for 2-3 minutes, I’m also observing that the part near the Camera module gets warm.

Has anybody had a similar experience on their iPhone X? Thanks!
Yes, photos taken in portrait mode while indoors have been incredibly murky for me ever since iOS 12 - really hoping this gets fixed soon! Snapshots this morning - left is portrait mode, right is regular. Looks awful!

IMG_3847.jpg IMG_3849.jpg
 

Newtons Apple

Suspended
Mar 12, 2014
22,759
15,220
Jacksonville, Florida
Yes, photos taken in portrait mode while indoors have been incredibly murky for me ever since iOS 12 - really hoping this gets fixed soon! Snapshots this morning - left is portrait mode, right is regular. Looks awful!

View attachment 799227 View attachment 799228
First image is not too bad but more light would really help it. The kids face is shadowed.

The second image is blurred from movement which happens with longer exposures. Again some more light is needed.
 

hwhitney

macrumors newbie
Aug 31, 2017
16
10
First image is not too bad but more light would really help it. The kids face is shadowed.

The second image is blurred from movement which happens with longer exposures. Again some more light is needed.
I was moving the phone and he was moving on the second one which is why it is blurred - I'm not worried about that - my point is how vibrant the colors are in the second in regular mode and how murky they were in the first one.
 

hwhitney

macrumors newbie
Aug 31, 2017
16
10
Well, either 12.1 or coincidence seems to have resolved this issue for me - anyone else?
 

lint2015

macrumors member
Jul 8, 2013
68
18
Well, either 12.1 or coincidence seems to have resolved this issue for me - anyone else?
Yes, I've taken Portrait Mode images on iOS 12.1 in low light, which is when this problem is most likely to come up and it's definitely fixed.
 
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