Comcast promotion ended and price went up; what to do now?

Discussion in 'Community Discussion' started by macrumorsuser10, Apr 23, 2012.

  1. macrumorsuser10 macrumors 6502

    Joined:
    Nov 18, 2010
    #1
    I started subscribing to Comcast TV and Internet back in March 2011 with a new promotion (the Digital Preferred package for about $100/month). Now the promotion has ended, and my bill is around $160 now. What can I do? Can I start a new promotion? Do I have to quit Comcast and re-start again?
     
  2. eternlgladiator macrumors 68000

    eternlgladiator

    Joined:
    Jun 20, 2010
    Location:
    Twin Cities
    #2
    you can call and threaten to leave, that usually instigates them into finding ways to get your bill back to where it was. I have to call my provider about once a year to get things back where they belong. They always help or throw in something to make it worthwhile. Be polite but stern and if they take your bluff tell them you'll be setting up with "another provider" and calling back to cancel service soon. Then just call back in a day or two with the same game. You'll be fine.
     
  3. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #3
    I would call and threaten to close your account unless they offer you a better deal.
     

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