So these problems that I've had started at the beginning of the month. I had finals and was not able to study (study materials online) because our internet was down. Fine, I also had physical study materials. I did very well on my finals. Then our internet came back up around 10pm on June 4th. The internet was fine, capable of speeds up to 10mbps down/5mbps up. Then last week, the internet started crapping out on us again. A power cycle of the modem would help for a couple hours, but then the problem would come back in all of its glory. I decided it was time to call comcast. So I called them and they said it was a problem with our modem and we need to swap our modem out at the local comcast office. Fine, we did that and we set it up when we got home. I was getting 12mbps down/6mbps up. I had a quota of miles to ride for the week on my bike that I had not filled yet, so I left on a ride. When I came back 4 hours later, the internet was just as slow as it's ever been. Called comcast, turns out there's an outage. I decided to wait until morning to see if the problem has been resolved. I woke up; no internet. I checked on my phone and the outage had been repaired. So I power cycled the modem and that brought internet back... But I was getting ping times of 500ms (previously was 25ms) and speeds of .96mbps down/.05mbps up. I called Comcast again and they said that everything on their end looks perfect. I spent 30min on the phone before the conclusion was "we need a technician to come out here." Finally, a technician will be out here this afternoon. In the meantime, I have very slow internet that is only capable of forum-surfing. We'll see how this technician handles things later. I'll keep updating. ...well it got better... or worse?