Communicator for Mac screen sharing disconnects immediately

Discussion in 'Mac Apps and Mac App Store' started by richmay, Feb 28, 2011.

  1. richmay macrumors newbie

    Joined:
    Feb 28, 2011
    #1
    I'm running Communicator for Mac 13.1.0 with a corporate account. Whenever I attempt to screen share it *looks* like it is about to work initially but then the screen sharing drops out after a couple of seconds.

    After the screen sharing session drops out I see "an error occurred" in my conversation.

    The same happens if someone else shares their screen and I try to view.

    Any ideas what I should look for in resolving this? Our corporate IT doesn't formally support us Mac types unfortunately.

    Thanks much for your help.
     
  2. WorldC3 macrumors newbie

    Joined:
    Jun 1, 2011
    #2
    Same thing happening to me, but not with all users

    Sam disconnect after sharing connection established. Happens if I innate or the other user does.

    Does not happen with all remote participants, and one person that I used to be able to share with, changed to a new laptop and now I get the same issue with her.

    Have tried getting them to change resolution settings, etc... to no avail

    Other ideas?
     

Share This Page