company Mac

[MacNewbie71]

Hi all I'm new to the forum, I just bought an iMac online, but it says powered by some company and it keeps asking for a login after I formatted and reinstalled the OS system. What do I need to do to make it my own?

 

[Nermal]

You'll need to contact the company that sold it and have them remove it from their management system.

 

[appltech]

Depending on how and from whom you have purchased & availability of the full package e.g papers, charger, box, etc.
Apple Support (official or relative to one) can help you to remove MDM profile but obviously, there is no guarantee

 

[DeltaMac]

Contact the seller.
If they sold you a used Mac that came "loaded" with an MDM, then the seller should either help with removing the MDM profile, or replacing that iMac with one that you can actually use.

 

[Fishrrman]

Might have been stolen.
I'd file a complaint with ebay and send this one back, if it was still within the timeframe to do so.

And NEXT TIME... buy from a RELIABLE source (such as Apple refurbished).

 

[DeltaMac]

OP did not mention eBay, but certainly contact the seller.
Point well taken about buying from a reliable source.
The previous owner certainly made no effort to prepare that iMac for sale.

 

[wilberforce]

Unfortunately there seems to be a thread like this just about every month: someone buys a Mac online for "a great deal," it turns out to have MDM because it is actually stolen or "fell off a truck," the seller disappears, and it is impossible to remove the MDM without the cooperation of the company from whose truck it fell off.

Either that, or trying to find a way to make a Mac more sellable.

 

[UbiCrea]

Just saw this: Does anyone know it it's working?

Source: https://graffino.com/til/UmkCdmEx7v...dm-profile-from-macos-without-a-complete-wipe