Compressor 4.3 keeps crashing when trying to encode Panasonic GH4 footage

Discussion in 'Mac Apps and Mac App Store' started by eyeangle, Feb 16, 2017.

  1. eyeangle macrumors member

    eyeangle

    Joined:
    Jan 2, 2014
    Location:
    Melbourne, Australia
    #1
    I just bought a GH4 and I'm trying to encode the H.264 footage into ProRes but it keeps crashing. Anyone know of a fix? Otherwise how can I contact Apple to fix this in their next version? I don't want to have to use other software to do a simple task, I like compressor, I've been using it for years, in particularly the droplet feature.
    --- Post Merged, Feb 17, 2017 ---
    I was able to fix the problem by reinstalling an older version of Compressor, version 4.2.2
     
  2. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #2
    Had you tried version 4.3.1?
     
  3. eyeangle thread starter macrumors member

    eyeangle

    Joined:
    Jan 2, 2014
    Location:
    Melbourne, Australia
    #3
    For some reason this update wasn't showing up in my Mac App Store under Updates.
    --- Post Merged, Feb 17, 2017 ---
    It is now that I've reverted back to 4.2.2
     

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