Computer crashed, please help (error code included)

Discussion in 'Mac Basics and Help' started by goobot, Dec 14, 2011.

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  1. goobot, Dec 14, 2011

    goobot macrumors 603

    goobot

    Joined:
    Jun 26, 2009
    Location:
    long island NY
    #1
    The other day i dropped my computer about half a foot onto carpet, luckily it seems that i lost no data and everything works. Tho my computer makes a weird noise after waking up or booting up. Also when i woke it up today it said it needs to be shut down and wouldn't let me do anything other wise, after it booted up i got the following error code, can someone tell me what is wrong?


    Interval Since Last Panic Report: 1853545 sec
    Panics Since Last Report: 1
    Anonymous UUID: F5F2726D-2425-4177-BE18-B8311417A2F3

    Wed Dec 14 20:45:58 2011
    panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff800028ff3a, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000100000030, CR3: 0x0000000072edf000, CR4: 0x0000000000000660
    RAX: 0x0000000100000000, RBX: 0x0000000000000000, RCX: 0x0000000000000020, RDX: 0x0000000000001029
    RSP: 0xffffff805555ba80, RBP: 0xffffff805555baa0, RSI: 0x0000000000000000, RDI: 0xffffff800aaad020
    R8: 0x000000000000002a, R9: 0x0000000000000000, R10: 0xffffff805555beb8, R11: 0xffffff80002d8220
    R12: 0x0000000000000000, R13: 0x000000000000002a, R14: 0xffffff800aaad020, R15: 0x0000000000000000
    RFL: 0x0000000000010206, RIP: 0xffffff800028ff3a, CS: 0x0000000000000008, SS: 0x0000000000000010
    CR2: 0x0000000100000030, Error code: 0x0000000000000000, Faulting CPU: 0x1

    Backtrace (CPU 1), Frame : Return Address
    0xffffff805555b740 : 0xffffff8000220702
    0xffffff805555b7c0 : 0xffffff80002c266d
    0xffffff805555b960 : 0xffffff80002d7a1d
    0xffffff805555b980 : 0xffffff800028ff3a
    0xffffff805555baa0 : 0xffffff8000265bd4
    0xffffff805555bc10 : 0xffffff80002eaa9f
    0xffffff805555bc70 : 0xffffff800032e70f
    0xffffff805555bd50 : 0xffffff80004eab88
    0xffffff805555bdc0 : 0xffffff8000318e4d
    0xffffff805555be10 : 0xffffff800031066b
    0xffffff805555be60 : 0xffffff8000561711
    0xffffff805555bef0 : 0xffffff8000561e18
    0xffffff805555bf50 : 0xffffff80005caa9b
    0xffffff805555bfb0 : 0xffffff80002d8363

    BSD process name corresponding to current thread: sandboxd

    Mac OS version:
    11C74

    Kernel version:
    Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
    Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
    System model name: MacBook5,1 (Mac-F42D89C8)

    System uptime in nanoseconds: 25083437507266
    last loaded kext at 8161115786374: com.apple.driver.AppleUSBTCKeyEventDriver 225.2 (addr 0xffffff7f80791000, size 12288)
    last unloaded kext at 8280470080562: com.apple.driver.AppleUSBCDC 4.1.15 (addr 0xffffff7f8078d000, size 12288)
    loaded kexts:
    com.AmbrosiaSW.AudioSupport 3.2
    com.apple.driver.AppleHWSensor 1.9.4d0
    com.apple.filesystems.autofs 3.0
    com.apple.filesystems.ntfs 3.8
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AGPM 100.12.42
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.1.3f7
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.driver.AppleMikeyDriver 2.1.3f7
    com.apple.GeForce 7.1.2
    com.apple.driver.AppleLPC 1.5.3
    com.apple.driver.SMCMotionSensor 3.0.1d2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.1
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
    com.apple.driver.AppleBacklight 170.1.9
    com.apple.driver.AppleUSBTCButtons 225.2
    com.apple.driver.AppleUSBTCKeyboard 225.2
    com.apple.driver.AppleIRController 312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.iokit.SCSITaskUserClient 3.0.1
    com.apple.iokit.IOAHCIBlockStorage 2.0.1
    com.apple.driver.AirPort.Brcm4331 512.20.18
    com.apple.nvenet 2.0.17
    com.apple.driver.AppleAHCIPort 2.2.0
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleUSBEHCI 4.5.0
    com.apple.driver.AppleUSBOHCI 4.4.5
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleRTC 1.4
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleACPIButtons 1.4
    com.apple.driver.AppleSMBIOS 1.7
    com.apple.driver.AppleACPIEC 1.4
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1
    com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
    com.apple.kext.triggers 1.0
    com.apple.driver.AppleAVBAudio 1.0.0d11
    com.apple.driver.DspFuncLib 2.1.3f7
    com.apple.driver.AppleHDAController 2.1.3f7
    com.apple.iokit.IOHDAFamily 2.1.3f7
    com.apple.nvidia.nv50hal 7.1.2
    com.apple.NVDAResman 7.1.2
    com.apple.iokit.IOSurface 80.0
    com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAVBFamily 1.0.0d22
    com.apple.iokit.IOEthernetAVBController 1.0.0d5
    com.apple.iokit.IOAudioFamily 1.8.3fc11
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.driver.AppleSMC 3.1.1d8
    com.apple.driver.IOPlatformPluginFamily 4.7.5d4
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.driver.AppleUSBMultitouch 227.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
    com.apple.iokit.IOBluetoothFamily 4.0.1f4
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.1
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.driver.XsanFilter 403
    com.apple.iokit.IOAHCISerialATAPI 2.0.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
    com.apple.iokit.IO80211Family 411.1
    com.apple.iokit.IONetworkingFamily 2.0
    com.apple.iokit.IOAHCIFamily 2.0.7
    com.apple.iokit.IOUSBUserClient 4.5.3
    com.apple.iokit.IOUSBFamily 4.5.3
    com.apple.driver.NVSMU 2.2.9
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 165.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331
    com.apple.iokit.IOStorageFamily 1.7
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.4
    com.apple.iokit.IOPCIFamily 2.6.7
    com.apple.iokit.IOACPIFamily 1.4
    Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.32f8
    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837344448312D4346382020
    Memory Module: BANK 0/DIMM1, 1 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142323837344448312D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.18)
    Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: FUJITSU MHZ2160BH FFS G1, 160.04 GB
    Serial ATA Device: MATSHITADVD-R UJ-868
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 4
     
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  2. Elbert C, Dec 14, 2011

    Elbert C macrumors 6502

    Joined:
    Mar 23, 2008
    Location:
    AK, USA
    #2
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  3. Makosuke, Dec 15, 2011

    Makosuke macrumors 603

    Joined:
    Aug 15, 2001
    Location:
    The Cool Part of CA, USA
    #3
    If your computer did not make weird sounds when being woken/turned on before you dropped it, and it does now, you almost certainly broke something. The only two moving parts are the hard drive and the fan, both of which start moving when woken/turned on.

    Either could theoretically be the issue, but fans are very durable and there's drastically more chance that it was the hard drive that got damaged, and it could be making any of a number of odd noises when it's first spun up that may quiet down once it's spinning at full speed.

    The kernel panic might be a coincidence, but given the timing it seems quite likely that the drive was damaged during the fall even if it's not immediately apparent--either bad sectors or pernicious hardware damage can cause subtle problems that aren't immediately apparent.

    I'd make sure I had a good recent backup ASAP, then run the Hardware diagnostics that came with the computer and see if it tells you anything useful. That includes some basic drive tests that, while not conclusive, will at least detect some kinds of damage.
     
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