Computer Crashes

Discussion in 'Mac Pro' started by schwine5, Mar 18, 2016.

  1. schwine5 macrumors newbie

    Joined:
    Apr 13, 2015
    #1
    I have a Mac Pro (2009) with a new Red 3TB NAS Desktop Hard Drive, SATA III w/ 64MB Cache.
    This new drive has been crashing 2-3 times per week lately. In doing so, the computer screen will suddenly
    freeze and then the computer will reboot. I've tested the HDD drive with Disk Warrior which reports that there is no problem or issue with this drive. During the crash, I'm just online and working with text or music files, several windows may be open at once during the crash.


    The crash report data appears below. Thanks to anyone who knows how to analyze this data in order to hopefully solve the problem and to stop the sudden, frequent computer crashes.

    --------------------------------------------------------------------------
    Anonymous UUID: 1D94D855-D4B9-2942-05B6-3EE675BE79F8

    Fri Mar 18 08:16:40 2016

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff801bff77b3): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x10, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2782.50.1/osfmk/x86_64/pmap.c:2480
    Backtrace (CPU 0), Frame : Return Address
    0xffffff83c0f5b970 : 0xffffff801bf2ad21
    0xffffff83c0f5b9f0 : 0xffffff801bff77b3
    0xffffff83c0f5ba80 : 0xffffff801bffdaa3
    0xffffff83c0f5bb70 : 0xffffff801bffe775
    0xffffff83c0f5bbd0 : 0xffffff801bfac625
    0xffffff83c0f5bce0 : 0xffffff801bfa22ac
    0xffffff83c0f5bd10 : 0xffffff801bf9e123
    0xffffff83c0f5bd40 : 0xffffff801c477aa0
    0xffffff83c0f5bd60 : 0xffffff801c4fd663
    0xffffff83c0f5bdc0 : 0xffffff801bfdf99c
    0xffffff83c0f5be10 : 0xffffff801bf2ef8c
    0xffffff83c0f5be40 : 0xffffff801bf139f3
    0xffffff83c0f5be90 : 0xffffff801bf2429d
    0xffffff83c0f5bf10 : 0xffffff801c00231a
    0xffffff83c0f5bfb0 : 0xffffff801c0344c6

    BSD process name corresponding to current thread: DumpGPURestart

    Mac OS version:
    14F1605

    Kernel version:
    Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64
    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758
    Kernel slide: 0x000000001bc00000
    Kernel text base: 0xffffff801be00000
    __HIB text base: 0xffffff801bd00000
    System model name: MacPro4,1 (Mac-F221BEC8)

    System uptime in nanoseconds: 36529354138034
    last loaded kext at 64923503313: com.eset.kext.esets_kac 600.01.40f01 (addr 0xffffff7f9ec37000, size 94208)
    last unloaded kext at 125817911220: com.apple.iokit.IOAHCIPassThrough 1.0.3 (addr 0xffffff7f9d429000, size 36864)
    loaded kexts:
    com.eset.kext.esets_kac 600.01.40f01
    com.eset.kext.esets_pfw 600.01.40f01
    com.Perfect.Driver.SystemAudioRecorder 1.0.0
    com.Cycling74.driver.Soundflower 1.6.6
    com.Logitech.Unifying.HID Driver 1.3.1
    com.Logitech.Control Center.HID Driver 3.9.1
    com.apple.filesystems.msdosfs 1.10
    com.apple.filesystems.ntfs 3.13
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AGPM 110.19.6
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 272.18.3
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleMCCSControl 1.2.12
    com.apple.kext.AMDFramebuffer 1.3.2
    com.apple.AMDRadeonX4000 1.3.2
    com.apple.kext.AMD7000Controller 1.3.2
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleMikeyDriver 272.18.3
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.iokit.SCSITaskUserClient 3.7.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 36
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.7.1
    com.apple.driver.AppleUSBHub 705.4.2
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.Intel82574L 2.6.8b1
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleAHCIPort 3.1.2
    com.apple.driver.AppleUSBUHCI 656.4.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 272.18.3
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 272.18.3
    com.apple.iokit.IOHDAFamily 272.18.3
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOAcceleratorFamily2 156.16
    com.apple.kext.AMDSupport 1.3.2
    com.apple.AppleGraphicsDeviceControl 3.10.25
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IOAudioFamily 203.3
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSurface 97.4
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.9.1d7
    com.apple.driver.AppleUSBHIDKeyboard 176.2
    com.apple.driver.AppleHIDKeyboard 176.2
    com.apple.driver.IOBluetoothHIDDriver 4.3.6f3
    com.apple.iokit.IOBluetoothFamily 4.3.6f3
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
    com.apple.iokit.IOUSBMassStorageClass 3.7.2
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.CoreStorage 471.30.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
    com.apple.iokit.IOFireWireFamily 4.5.8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.7.5
    com.apple.iokit.IOUSBFamily 720.4.4
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 398
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    Model: MacPro4,1, BootROM MP41.0081.B07, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 32 GB, SMC 1.39f5
    Graphics: AMD Radeon HD 7950, AMD Radeon HD 7950, PCIe, 3072 MB
    Memory Module: DIMM 1, 8 GB, DDR3, 1066 MHz, 0x8502, 0x3136303020434C3130205365726965730000
    Memory Module: DIMM 2, 8 GB, DDR3, 1066 MHz, 0x8502, 0x3136303020434C3130205365726965730000
    Memory Module: DIMM 3, 8 GB, DDR3, 1066 MHz, 0x8502, 0x3136303020434C3130205365726965730000
    Memory Module: DIMM 4, 8 GB, DDR3, 1066 MHz, 0x8502, 0x3136303020434C3130205365726965730000
    Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet 1, Ethernet, en0
    PCI Card: AMD Radeon HD 7950, Display Controller, Slot-1
    PCI Card: AMD Radeon HD 7950, ATY,HamachiParent, Slot-1
    PCI Card: pci1b4b,9230, AHCI Controller, Slot-3
    Serial ATA Device: HL-DT-ST DVDRAM GH24LS70
    Serial ATA Device: HL-DT-ST DVD-RW GH41N
    Serial ATA Device: WDC WD40EFRX-68WT0N0, 4 TB
    Serial ATA Device: WDC WD40EFRX-68WT0N0, 4 TB
    Serial ATA Device: WDC WD40EFRX-68WT0N0, 4 TB
    Serial ATA Device: OWC Mercury Accelsior PCIe SSD, 479.95 GB
    Serial ATA Device: WDC WD10EFRX-68FYTN0, 1 TB
    Serial ATA Device: MARVELL VIRTUALL
    USB Device: Cruzer Glide
    USB Device: Keyboard Hub
    USB Device: USB Receiver
    USB Device: Apple Keyboard
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    FireWire Device: built-in_hub, Up to 800 Mb/sec
    Thunderbolt Bus:
     
  2. iriejedi macrumors 6502a

    iriejedi

    Joined:
    Oct 4, 2000
    Location:
    Nor Cal
    #2
    my 2008 was shutting down randomly a while back.... I took it apart and blew the heck out of it with Comp Air and lots of dust in Power Supply and on boards etc..... worked great ever sense... my current issues is a dead lower front fan but the shut down/reboot problem a few years back was solved with a good old fashion cleaning.

    Wish you luck... if my 2008 dies... not sure where to go - not a fan of the new MacTube.
     
  3. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #3
    That last loaded kext is often a big clue to the issue. I would try uninstalling the ESET AV package completely and see if that fixes it.
     
  4. Machines macrumors 6502

    Machines

    Joined:
    Jan 23, 2015
    Location:
    Fox River Valley , Illinois
    #4
    ESET AV is a Mac Anti Virus program ... You might remove that and replace it with ClamXav (it costs money these days , but I've found it to be a solid program .)
     
  5. schwine5 thread starter macrumors newbie

    Joined:
    Apr 13, 2015
    #5
    I'll uninstall ESET and see how that goes.
    Thanks for the tips.
     
  6. DoofenshmirtzEI macrumors 6502a

    DoofenshmirtzEI

    Joined:
    Mar 1, 2011
    #6
    I'm curious as to why you think the drive is crashing and causing this. A drive going down shouldn't cause a kernel panic, especially if that drive isn't your system drive.
     
  7. ActionableMango, Mar 18, 2016
    Last edited: Mar 18, 2016

    ActionableMango macrumors 604

    ActionableMango

    Joined:
    Sep 21, 2010
    #7
    Uninstall Soundflower.

    1) I did a search on your problem and the first hit here shows someone else with the same error. The only non-Apple KEXT you two have in common is "Soundflower 1.6.6". It also makes sense that the sound card hardware could cause interrupt problems; this is explained in that linked thread.

    2) When I tried to investigate Soundflower, my company's firewall prevented me from going to the website. They usually only block crapware or malware-infected websites, but admittedly it could be blocked by mistake.
     
  8. schwine5, Mar 18, 2016
    Last edited: Mar 18, 2016

    schwine5 thread starter macrumors newbie

    Joined:
    Apr 13, 2015
    #8
    The last time my hard drive (in Bay 1 of four HDD drives in a 2009 Mac Pro) crashed the other day, I received the above posted kernel panic report that was associated with the crash from Apple. I submitted the panic report to Apple as well as posting it in this forum thread. My understanding is that these Apple reports are anonymous and that Apple won't actually contact me about any possible cause/s of the hard drive crash.
    --- Post Merged, Mar 18, 2016 ---
    I found the soundflower information in my computer (see the screenshot with this posting).
     

    Attached Files:

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