Computer replaced under warranty: refurbished or brand new?

Discussion in 'MacBook Pro' started by red321red321, Aug 16, 2013.

  1. red321red321 macrumors regular

    Joined:
    Jun 3, 2013
    #1
    To all those who have had a computer replaced warranty: was your replacement a new computer or refurbished?
     
  2. tgi macrumors 65816

    tgi

    Joined:
    Aug 29, 2012
    #2
    I'm pretty sure it's refurbished. I don't think they give out brand new, retail packaged items as replacements.
     
  3. MacReloaded macrumors 6502

    MacReloaded

    Joined:
    Oct 31, 2007
    Location:
    Canada
  4. nickandre21 macrumors 6502a

    Joined:
    Jun 21, 2012
    #4
    brand new in a sealed retail box with one year warranty.
     
  5. dazlicous macrumors 6502a

    dazlicous

    Joined:
    Jun 2, 2011
    Location:
    Manchester
    #5
    would of thought it would depend how old your MacBook is.
     
  6. MacModMachine macrumors 68020

    MacModMachine

    Joined:
    Apr 3, 2009
    Location:
    Canada
    #6
    apple NEVER replaces with refurbs unless it was originally was a refurb.
     
  7. iDutchman macrumors 6502a

    Joined:
    May 9, 2010
    Location:
    Amsterdam, NL
    #7
    I got my 15" antiglare feb 2011 replaced under Apple care with a brandnew mid 2012 model. Right of the shelves.
     
  8. crammedberry macrumors regular

    crammedberry

    Joined:
    Jan 5, 2011
    Location:
    The Golden State
    #8
    I once had an iBook replaced by Apple after countless logic board failures. The iBook was originally a refurb but they replaced it with a brand new sealed retail box MacBook, so I think even when refurbished Apple usually goes with the new replacement route.
     
  9. puma1552 macrumors 601

    Joined:
    Nov 20, 2008
    #9
    Brand new for laptops, my replacement was a CTO in a factory sealed box.
     
  10. Hookemfins macrumors 6502

    Hookemfins

    Joined:
    Jan 13, 2013
    Location:
    Florida
    #10
    The Apple store was aware that my 2012 Mac Mini was open item purchase from Best Buy but it was replaced by a brand new one.
     
  11. The Mercurian macrumors 65816

    Joined:
    Mar 17, 2012
    #11
    Depends on the country but they are probably legally bound to replace with a brand new one if thats what you had in the first place
     

Share This Page