Computer replaced under warranty: refurbished or brand new?

[red321red321]

To all those who have had a computer replaced warranty: was your replacement a new computer or refurbished?

 

[tgi]

To all those who have had a computer replaced warranty: was your replacement a new computer or refurbished?

I'm pretty sure it's refurbished. I don't think they give out brand new, retail packaged items as replacements.

 

[MacReloaded]

Brand new.

 

[nickandre21]

brand new in a sealed retail box with one year warranty.

 

[Apple Mac Daz]

would of thought it would depend how old your MacBook is.

 

[MacModMachine]

I'm pretty sure it's refurbished. I don't think they give out brand new, retail packaged items as replacements.

apple NEVER replaces with refurbs unless it was originally was a refurb.

 

[iDutchman]

I got my 15" antiglare feb 2011 replaced under Apple care with a brandnew mid 2012 model. Right of the shelves.

 

[crammedberry]

apple NEVER replaces with refurbs unless it was originally was a refurb.

I once had an iBook replaced by Apple after countless logic board failures. The iBook was originally a refurb but they replaced it with a brand new sealed retail box MacBook, so I think even when refurbished Apple usually goes with the new replacement route.

 

[puma1552]

Brand new for laptops, my replacement was a CTO in a factory sealed box.

 

[Hookemfins]

The Apple store was aware that my 2012 Mac Mini was open item purchase from Best Buy but it was replaced by a brand new one.

 

[The Mercurian]

Depends on the country but they are probably legally bound to replace with a brand new one if thats what you had in the first place