Computer shut down because of a problem, help!

Discussion in 'Mac Pro' started by compute, Aug 9, 2015.

  1. compute macrumors regular

    Joined:
    Jun 11, 2013
    #1
    Hi,

    I have a 6-core nmp that is not even a year old, today as i was working on my computer the screen suddenly goes black and i get the message " your computer has been shut down because of an error"
    After restarting i get this report and i was hoping if someone here might understand what the report says or what it means...my biggest concern of course is that it is some kind of hardware problem.

    can someone please decipher this report.

    Anonymous UUID: 4802E35C-27C2-2E9F-E40F-F04808D3BD6C
    Sun Aug 9 16:04:26 2015

    *** Panic Report ***

    panic(cpu 10 caller 0xffffff800d017cc2): Kernel trap at 0xffffff7f8f5a709a, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x00000000bbeff000, CR3: 0x0000000464911030, CR4: 0x00000000001626e0

    RAX: 0x00000000bbeff000, RBX: 0xffffff80497e7001, RCX: 0x00000000021b0000, RDX: 0x0000000000000001

    RSP: 0xffffff820683acb0, RBP: 0xffffff820683acf0, RSI: 0xffffff803fca8c00, RDI: 0xffffff80497e7000

    R8: 0x0000000000000054, R9: 0x0000000000000007, R10: 0xffffff81bc502f58, R11: 0x0000000000000073

    R12: 0x0000000000000004, R13: 0xffffff80497e7000, R14: 0x0000000000000001, R15: 0x0000000000000007

    RFL: 0x0000000000010206, RIP: 0xffffff7f8f5a709a, CS: 0x0000000000000008, SS: 0x0000000000000010

    Fault CR2: 0x00000000bbeff000, Error code: 0x0000000000000000, Fault CPU: 0xa



    Backtrace (CPU 10), Frame : Return Address

    0xffffff820683a960 : 0xffffff800cf2bda1

    0xffffff820683a9e0 : 0xffffff800d017cc2

    0xffffff820683aba0 : 0xffffff800d034b73

    0xffffff820683abc0 : 0xffffff7f8f5a709a

    0xffffff820683acf0 : 0xffffff7f8f5a6ac4

    0xffffff820683ad20 : 0xffffff7f8f622400

    0xffffff820683adb0 : 0xffffff7f8f6351e0

    0xffffff820683aea0 : 0xffffff7f8f652d3a

    0xffffff820683af70 : 0xffffff7f8f623c1f

    0xffffff820683b630 : 0xffffff7f8f5a7018

    0xffffff820683b650 : 0xffffff7f8f5a5d1b

    0xffffff820683b6b0 : 0xffffff7f8f5939c1

    0xffffff820683b7c0 : 0xffffff7f8f5927bc

    0xffffff820683b820 : 0xffffff7f8f58e1a6

    0xffffff820683b870 : 0xffffff7f8f51f358

    0xffffff820683b8e0 : 0xffffff7f8f51ef9c

    0xffffff820683b900 : 0xffffff7f8f5209ab

    0xffffff820683b920 : 0xffffff7f8f5929a8

    0xffffff820683b940 : 0xffffff7f8f5b600e

    0xffffff820683b980 : 0xffffff7f8f5ae519

    0xffffff820683b9d0 : 0xffffff7f8f50c6fd

    0xffffff820683ba00 : 0xffffff7f8f5b5ed5

    0xffffff820683ba20 : 0xffffff7f8f50cab9

    0xffffff820683ba50 : 0xffffff7f8f51a2bc

    0xffffff820683baa0 : 0xffffff7f8f50ada2

    0xffffff820683bb30 : 0xffffff800d500d52

    0xffffff820683bb60 : 0xffffff800d501949

    0xffffff820683bbc0 : 0xffffff800d4ff0c3

    0xffffff820683bd00 : 0xffffff800cfe21e7

    0xffffff820683be10 : 0xffffff800cf3000c

    0xffffff820683be40 : 0xffffff800cf149f3

    0xffffff820683be90 : 0xffffff800cf2531d

    0xffffff820683bf10 : 0xffffff800d0031ea

    0xffffff820683bfb0 : 0xffffff800d035396

    Kernel Extensions in backtrace:

    com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f8f506000->0xffffff7f8f574fff

    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f8d724000

    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f8e0a1000

    com.apple.AMDRadeonX4000(1.3.2)[B3724961-1FF7-3BC4-BDA4-58AE1D9DDF0D]@0xffffff7f8f583000->0xffffff7f8fb61fff

    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f8d724000

    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f8e0a1000

    dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f8f506000



    BSD process name corresponding to current thread: WindowServer



    Mac OS version:

    14D136



    Kernel version:

    Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

    Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

    Kernel slide: 0x000000000cc00000

    Kernel text base: 0xffffff800ce00000

    __HIB text base: 0xffffff800cd00000

    System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)



    System uptime in nanoseconds: 6315827605809

    last loaded kext at 242295594476: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f902da000, size 69632)

    last unloaded kext at 362486303474: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f902da000, size 61440)

    loaded kexts:

    at.obdev.nke.LittleSnitch 4216

    com.apple.driver.AppleBluetoothMultitouch 85.3

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AGPM 110.19.5

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleHDA 272.18

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleMCCSControl 1.2.11

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.kext.AMDFramebuffer 1.3.2

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleHV 1

    com.apple.AMDRadeonX4000 1.3.2

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleIntelMCEReporter 107

    com.apple.kext.AMD7000Controller 1.3.2

    com.apple.driver.AppleMGPUPowerControl 3.10.22

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.BootCache 36

    com.apple.driver.XsanFilter 404

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.iokit.AppleBCM5701Ethernet 10.1.3

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleUSBEHCI 705.4.14

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

    com.apple.driver.AppleMultitouchDriver 263.9.1

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.AppleUSBHIDKeyboard 176.2

    com.apple.driver.AppleHIDKeyboard 176.2

    com.apple.driver.DspFuncLib 272.18

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IOAcceleratorFamily2 156.14

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

    com.apple.iokit.IOBluetoothFamily 4.3.4f4

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleHDAController 272.18

    com.apple.iokit.IOHDAFamily 272.18

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.kext.AMDSupport 1.3.2

    com.apple.AppleGraphicsDeviceControl 3.10.22

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.AppleGraphicsControl 3.10.22

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.driver.AppleSMC 3.1.9

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 3.1.7

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 396

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.corecrypto 1.0

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    Model: MacPro6,1, BootROM MP61.0116.B11, 6 processors, 6-Core Intel Xeon E5, 3.5 GHz, 16 GB, SMC 2.20f18

    Graphics: AMD FirePro D500, AMD FirePro D500, PCIe, 3072 MB

    Graphics: AMD FirePro D500, AMD FirePro D500, PCIe, 3072 MB

    Memory Module: DIMM1, 4 GB, DDR3 ECC, 1866 MHz, 0x02FE, 0x45424A3430454738424657422D4A532D4620

    Memory Module: DIMM2, 4 GB, DDR3 ECC, 1866 MHz, 0x02FE, 0x45424A3430454738424657422D4A532D4620

    Memory Module: DIMM3, 4 GB, DDR3 ECC, 1866 MHz, 0x02FE, 0x45424A3430454738424657422D4A532D4620

    Memory Module: DIMM4, 4 GB, DDR3 ECC, 1866 MHz, 0x02FE, 0x45424A3430454738424657422D4A532D4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en2

    PCI Card: AMD FirePro D500, Display Controller, Slot-1

    PCI Card: AMD FirePro D500, Display Controller, Slot-2

    Serial ATA Device: APPLE SSD SM0256F, 251 GB

    USB Device: Hub

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Keyboard Hub

    USB Device: Apple Keyboard

    USB Device: PTZ-631W

    Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

    Thunderbolt Bus: Mac Pro, Apple Inc., 19.2

    Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
     
  2. Arron Rouse macrumors regular

    Joined:
    Apr 28, 2010
    Location:
    Chichester, UK
    #2
    As no one else more experienced has waded in, to me the starting point is:

    com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f8f506000->0xffffff7f8f574fff
    ...
    com.apple.AMDRadeonX4000(1.3.2)[B3724961-1FF7-3BC4-BDA4-58AE1D9DDF0D]@0xffffff7f8f583000->0xffffff7f8fb61fff
    ...
    BSD process name corresponding to current thread: WindowServer

    To me, that says the problem started in the graphics driver. As graphics drivers are often the flakiest pieces of software in any system, I wouldn't worry unless it starts to happen a lot.

    You might want to check that your MP is getting good airflow as it could be that your system overheated. More likely, you were running something that abused the graphics driver in some obscure way that you'll never manage to repeat.

    What were you running at the time?
     
  3. pastrychef macrumors 601

    pastrychef

    Joined:
    Sep 15, 2006
    Location:
    New York City, NY
    #3
    I concur with Arron's assessment. Definitely looks related to GPU.
     
  4. filmak macrumors 6502a

    Joined:
    Jun 21, 2012
    Location:
    between earth and heaven
    #4
    A lot of users have GPU issues sporadically with nMP, and probably yosemite is to blame because many users also reported that these problems are gone after installing El Capitan's beta.

    Were you running any GPU stressing software at the time?
     

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