Computer shuts down and gives warning message since upgrading to El Capitain

qsch1

macrumors member
Original poster
Apr 30, 2013
33
1
Hi my macbook pro computer shuts down and after black screen comes up message pops up saying had to shut down because of a problem. This is only happening since upgrading to El Capitan and it is intermittent sometimes it happens fewer sometimes more. Kindly see screenshot attached of panic report. Thank you for your help, really need to sort this out as I am very dependent on my laptop for my business...
 

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Jul 4, 2015
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Hi my macbook pro computer shuts down and after black screen comes up message pops up saying had to shut down because of a problem. This is only happening since upgrading to El Capitan and it is intermittent sometimes it happens fewer sometimes more. Kindly see screenshot attached of panic report. Thank you for your help, really need to sort this out as I am very dependent on my laptop for my business...
I had the same crash twice. You should install Yosemite and wait until El Capitan has a few updates if you are worried.
 

definitive

macrumors 68000
Aug 4, 2008
1,972
722
Hi my macbook pro computer shuts down and after black screen comes up message pops up saying had to shut down because of a problem. This is only happening since upgrading to El Capitan and it is intermittent sometimes it happens fewer sometimes more. Kindly see screenshot attached of panic report. Thank you for your help, really need to sort this out as I am very dependent on my laptop for my business...
what system and gpu are you using?
 

qsch1

macrumors member
Original poster
Apr 30, 2013
33
1
what system and gpu are you using?
I think what is causing it is the wireless adapter. It is causing the computer to shut down at various intervals but when I am using the computers wifi that is not happening. The reason why I am using the adapter is due to the fact that my wireless only works when I am right next to my time capsule modem. This started happening since I updated to Yosemite some months ago and I have tried to problem solve it with no avail. Any ideas why the wireless only works when next to modem. There are known wifi issues when upgrading to yosemite however although tried many suggested solutions have not yet solved the problem, I believe I might just need a new wireless adapter (something wrong with the antenna maybe?). Or should I try a clean install of the new operating system?
 

Fishrrman

macrumors Core
Feb 20, 2009
19,585
6,815
Suggestion:

Remove the wireless adapter.

Get ahold of an ethernet cable and try setting up via a WIRED connection.

I realize this is "klunky", but it may get you going.
 

qsch1

macrumors member
Original poster
Apr 30, 2013
33
1
Suggestion:

Remove the wireless adapter.

Get ahold of an ethernet cable and try setting up via a WIRED connection.

I realize this is "klunky", but it may get you going.
Thanks! I am using the computers wireless however it only works 10 feet around the modem. If I go any further it does not work and I am lost as to why? If I go further away and I use the adapter it shuts down very infrequent, sometimes twice in ten minutes other times not in hours. Now that I know that it is the wireless adapter which is causing the system to shut down I need to toruble shoot the computers internal wireless, and why it is not properly working.
 

Molson1020

macrumors regular
Feb 3, 2009
137
18
Im having the exact same problem. When I have my Macbook Pro plugged into my Thunderbolt monitor at work (which has a wired connection) I have no crashes. Once I take it off the wired connection (when I go home), it starts to crash my computer (the screen just goes black). Is this a problem only with El Capitan?

I'm debating going back to Yosemite, but can I restore my stuff from an El Capitan backup?
 
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