Computer shuts down and gives warning message since upgrading to El Capitain

Discussion in 'OS X El Capitan (10.11)' started by qsch1, Oct 11, 2015.

  1. qsch1 macrumors newbie

    Apr 30, 2013
    Hi my macbook pro computer shuts down and after black screen comes up message pops up saying had to shut down because of a problem. This is only happening since upgrading to El Capitan and it is intermittent sometimes it happens fewer sometimes more. Kindly see screenshot attached of panic report. Thank you for your help, really need to sort this out as I am very dependent on my laptop for my business...

    Attached Files:

  2. SoyCapitanSoyCapitan macrumors 601


    Jul 4, 2015
    I had the same crash twice. You should install Yosemite and wait until El Capitan has a few updates if you are worried.
  3. definitive macrumors 68000


    Aug 4, 2008
    what system and gpu are you using?
  4. qsch1 thread starter macrumors newbie

    Apr 30, 2013
    I think what is causing it is the wireless adapter. It is causing the computer to shut down at various intervals but when I am using the computers wifi that is not happening. The reason why I am using the adapter is due to the fact that my wireless only works when I am right next to my time capsule modem. This started happening since I updated to Yosemite some months ago and I have tried to problem solve it with no avail. Any ideas why the wireless only works when next to modem. There are known wifi issues when upgrading to yosemite however although tried many suggested solutions have not yet solved the problem, I believe I might just need a new wireless adapter (something wrong with the antenna maybe?). Or should I try a clean install of the new operating system?
  5. Fishrrman macrumors P6


    Feb 20, 2009

    Remove the wireless adapter.

    Get ahold of an ethernet cable and try setting up via a WIRED connection.

    I realize this is "klunky", but it may get you going.
  6. qsch1 thread starter macrumors newbie

    Apr 30, 2013
    Thanks! I am using the computers wireless however it only works 10 feet around the modem. If I go any further it does not work and I am lost as to why? If I go further away and I use the adapter it shuts down very infrequent, sometimes twice in ten minutes other times not in hours. Now that I know that it is the wireless adapter which is causing the system to shut down I need to toruble shoot the computers internal wireless, and why it is not properly working.
  7. Molson1020 macrumors regular

    Feb 3, 2009
    Im having the exact same problem. When I have my Macbook Pro plugged into my Thunderbolt monitor at work (which has a wired connection) I have no crashes. Once I take it off the wired connection (when I go home), it starts to crash my computer (the screen just goes black). Is this a problem only with El Capitan?

    I'm debating going back to Yosemite, but can I restore my stuff from an El Capitan backup?

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6 October 11, 2015