Confused about my refurbished Macbook Pro

Discussion in 'MacBook Pro' started by nikkidallen, Nov 12, 2010.

  1. nikkidallen macrumors newbie

    Joined:
    Nov 12, 2010
    #1
    I purchased a refurbished 15" Macbook pro this week and it arrived today. It was advertised as having an anti-glare screen, but I was under the impression that the anti-glare macbook pros did not have the black bezel if they were the anti-glare version.

    Am I mistaken?
     
  2. Zorn macrumors 6502a

    Zorn

    Joined:
    Feb 14, 2006
    Location:
    Ohio
    #2
    MacBook Pros with an anti-glare hi-res display have a silver bezel around the screen, much like the way older MacBook Pros looked prior to the use of the glossy display. If your bezel is shiny and black, you have a glossy display.
     
  3. miata macrumors 6502

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    Oct 22, 2010
    Location:
    Silicon Valley, Earth
  4. nikkidallen thread starter macrumors newbie

    Joined:
    Nov 12, 2010
    #4
    Thats exactly what this is supposed to have. It was advertised on apple's online store as a hi resolution anti-glare screen. Instead I got the low resolution glossy. Guess its time to call apple.
     
  5. Zorn macrumors 6502a

    Zorn

    Joined:
    Feb 14, 2006
    Location:
    Ohio
    #5
    Definitely call them, I'm sure they will take care of the situation quickly.
     
  6. nikkidallen thread starter macrumors newbie

    Joined:
    Nov 12, 2010
    #6
    What happened is when I ordered it they instead sent me a new stock 15" rather than the refurbished model. They were trying to charge me a restocking fee since it was a new computer and shows in their system as a new computer. I had to be adamant that they were at fault and that this wasn't what I ordered to get them to waive the restocking fee.

    Going to have to return this one, and make a new separate transaction for the correct model.
     

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