connecting to ethernet on imac

Discussion in 'iMac' started by danaleigh, Aug 4, 2007.

  1. danaleigh macrumors newbie

    danaleigh

    Joined:
    Nov 27, 2006
    #1
    greetings,

    i just received a hook-up for internet through an ethernet cable through my cable company in western canada, and the local tech's are unfamiliar with macs. everything works fine with my powerbook, but when i attempt to replicate the set-up on my imac, i encounter problems.

    specifically, i'm going under "system preferences", then "network", then "built-in ethernet", then "tcp/ip". with my laptop, there is an option at this point for "using dhcp" and everything else shows up automatically. on my imac, the only options are "manually" or "using ppp"--in other words, the "using dhcp" i need is missing. the tech-help at the cable company suggested there is something wrong with my imac. is this the case? if so, how might i fix it? if not, how can i get my imac online?

    thanks so much, cheers, dana
     
  2. hologram macrumors 6502

    Joined:
    May 12, 2007
    #2
    Try this...

    Go into System Preferences > Network.

    At the top, where it says "Location" choose New Location (edit: then click the "Assist Me" button at the bottom) and follow the prompts.

    It *SHOULD* work.;)
     
  3. DoFoT9 macrumors P6

    DoFoT9

    Joined:
    Jun 11, 2007
    Location:
    Singapore

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