I am writing this to convey my disappointment with Consohohocken, PA Bestbuy store.
On 4/9/2011 evening 9 PM, I was told by a store rep that they were going to give out IPAD 2 on 4/10/2011 (sunday) at 11 AM and was suggested to be in line around 9 AM.
This was also told to couple of other customers who showed up at the store even at 8 AM on 4/10/2011.
But when the store opened, we were told that there were no IPAD's available.
This is very disappointing behavior from Bestbuy.
Best buy, you have lost my business for good. Of course, it may not matter to you that you lost the business of few customers.
I agree that making a decision to go wait in the front of the store is the decision made by the customer.
But if Bestbuy is exploiting customers like this, they are not too far away from going down.
On 4/9/2011 evening 9 PM, I was told by a store rep that they were going to give out IPAD 2 on 4/10/2011 (sunday) at 11 AM and was suggested to be in line around 9 AM.
This was also told to couple of other customers who showed up at the store even at 8 AM on 4/10/2011.
But when the store opened, we were told that there were no IPAD's available.
This is very disappointing behavior from Bestbuy.
Best buy, you have lost my business for good. Of course, it may not matter to you that you lost the business of few customers.
I agree that making a decision to go wait in the front of the store is the decision made by the customer.
But if Bestbuy is exploiting customers like this, they are not too far away from going down.
