Carrier Considering dumping att for T-Mobile.

thecore762

macrumors 6502
Original poster
Sep 20, 2014
285
154
I have 3 iPhone 6 on my plan, monthly cost is about $175, plus I get $10 combined billing with directv and another $10 for auto pay and $25 off my DIRECTV bill.

Not bad for unlimited, but I am considering dumping this to go with T-Mobile One deal with 20%.
I can keep the same phones since they are not in a contract. I am not exactly sure if it's gonna save me money in the long run, but I absolutely hate att...been with them since the first release of the iPhone, they consistently screw up on bills, then he fees and taxes add up...

So, anyone else dumped att for T-Mobile?
 

msp3

macrumors 6502
May 9, 2015
322
205
I went from ATT -> T-Mobile -> Sprint, but remember in general you get what you pay for and coverage is always YMMV and dependent on your area. Only you can tell if that's a good fit for you or not.

Price-wise, T-Mobile and Sprint are very competitive, look up their promos and see what works better for you
 
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Trash Can

macrumors member
Jun 19, 2010
72
23
Las Vegas, NV
I went from AT&T to TMO, then back to AT&T after a month. I tried to convince myself that TMO was on par with AT&T when in reality it wasn't, at least in areas that I frequent. I went from fairly solid LTE coverage almost everywhere to weak 4G or no service in areas of town that I didn't expect. My family wasn't happy either. You know the old saying "happy wife happy life".

Ask around locally, but don't depend on those coverage maps. The money I was saving wasn't worth what I was losing in terms of quality and reliability. As always, YMMV.
 

Brandonjr36

macrumors 68000
Sep 12, 2016
1,621
556
Joplin
I went from AT&T to TMO, then back to AT&T after a month. I tried to convince myself that TMO was on par with AT&T when in reality it wasn't, at least in areas that I frequent. I went from fairly solid LTE coverage almost everywhere to weak 4G or no service in areas of town that I didn't expect. My family wasn't happy either. You know the old saying "happy wife happy life".

Ask around locally, but don't depend on those coverage maps. The money I was saving wasn't worth what I was losing in terms of quality and reliability. As always, YMMV.
Yupp same here! Left att went to T-Mobile for a week it was terrible. I then left them and went with Verizon and haven't looked back since.
 

Freakonomics101

macrumors 68030
Nov 6, 2014
2,621
1,683
T-Mobile is at it's best if you can get band 12.... which the iPhone 6 does not support. It's not worth the switch if you don't have at least an iPhone 6s.

Also depends on your location. Band 12 may still not be good enough.
 
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Ca_lvn

macrumors member
Nov 3, 2016
73
20
I was with Sprint for 10 plus years and just switced to Cricket cant beat the price and Lte coverage seems better than sprint , no taxes no fees no surcharges one flat rate and no contract! Try it for a month nothing to loose
 

eyoungren

macrumors Core
Aug 31, 2011
22,245
14,975
ten-zero-eleven-zero-zero by zero-two
I live in Phoenix. It's been said that Phoenix is T-Mobile's market. As in, they dominate here.

Regardless if they do or not, I got great customer service and consistent speeds and coverage everywhere I go. The PHX market is no speed demon for T-Mobile but the average is around 9-18 down and that is totally usable for just about anything.
 
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CoriG

macrumors 6502a
Jun 7, 2011
505
102
After being with ATT for 10 years, I decided to leave it (before they announced the updated unlimited data plan) and try out Tmobile. I live in LA and the service is pretty good.. I really do not notice too much of a difference unless I am trying to stream a tv show at my gym. My bill went from $130 a month (single line grandfathered UDP on ATT) to $56 a month. Plus when I called T-Mobiles CS to ask why my hook up code had not gone through, they apologized deeply and gave me a $20 credit on my bill to compensate for the missing 20% off. ATT would never give me a credit if they screwed up!
I would say the T-mobile service and better customer service more than outweighs the difference in price!
 

thecore762

macrumors 6502
Original poster
Sep 20, 2014
285
154
I dumped AT&T for Tmobile about a few years back. I was with AT&T for over 16 years before.
Im very happy with Tmobiles prices, service, coverage, data speeds and my family plan is great.
I say go for it.
Is their website (billing) easy and simple to navigate? I find AT&T website dreadful!
[doublepost=1490029755][/doublepost]
After being with ATT for 10 years, I decided to leave it (before they announced the updated unlimited data plan) and try out Tmobile. I live in LA and the service is pretty good.. I really do not notice too much of a difference unless I am trying to stream a tv show at my gym. My bill went from $130 a month (single line grandfathered UDP on ATT) to $56 a month. Plus when I called T-Mobiles CS to ask why my hook up code had not gone through, they apologized deeply and gave me a $20 credit on my bill to compensate for the missing 20% off. ATT would never give me a credit if they screwed up!
I would say the T-mobile service and better customer service more than outweighs the difference in price!
Thats impressive, sounds like T-Mobile cares about retaining their customers over AT&T.
 
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0970373

Suspended
Mar 15, 2008
2,727
1,407
I had AT&T since they were Cingular and through moves from WA to CA and then to NY. Left my AT&T grandfathered unlimited plan a few years ago and have been very very happy with my service. But it depends on their service in your area. As with all the many threads of this nature, the advice is get a pre-paid sim and test the service where you live.
 

CoriG

macrumors 6502a
Jun 7, 2011
505
102
Is their website (billing) easy and simple to navigate? I find AT&T website dreadful!
[doublepost=1490029755][/doublepost]

Thats impressive, sounds like T-Mobile cares about retaining their customers over AT&T.
I was floored they offered it - without me asking for a thing.. I think I have been conditioned by att to fight for everything!
 
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nburwell

macrumors 601
May 6, 2008
4,833
1,755
DE
Band 12 I think is key depending on your location. I would suggest testing TMO network before you decide to switch (as I did).

I just paid for a cheap prepaid plan that cost about $15 and primarily used the data to see how well it was compared to AT&T. After about a day, I was sold.

TMO billing can be a nightmare (look at some of the topics on the T-Mobile subbreddit). However, I have not had any billing issues, even though I only switched two months ago. If you get decent TMO coverage around your area, the switch is a no brainer.
 
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Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,532
At the iPhone hacks section.
Is their website (billing) easy and simple to navigate? I find AT&T website dreadful!
[doublepost=1490029755][/doublepost]

Thats impressive, sounds like T-Mobile cares about retaining their customers over AT&T.
Yes, their site is easy and simple to view, navigate and get info.
Every time I had to call them about anything they have been nothing but polite and very professional willing to go the extra mile to keep me happy.
 
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BeefCake 15

macrumors 65816
May 15, 2015
1,464
1,901
near Boston, MA
I tried threatening ATT of leaving in hopes of getting a better deal multiple times on the phone, each 1.5+hr. long conversations but they're not playing ball these days. Few years back it worked like a charm and they would upgrade me but they're being stingy and basically ending the conversation with let us know how we can help migrate your number...
 

Applejuiced

macrumors Westmere
Apr 16, 2008
40,672
6,532
At the iPhone hacks section.
I tried threatening ATT of leaving in hopes of getting a better deal multiple times on the phone, each 1.5+hr. long conversations but they're not playing ball these days. Few years back it worked like a charm and they would upgrade me but they're being stingy and basically ending the conversation with let us know how we can help migrate your number...
Show's how much they care. :D
I think they figured out that they cannot compete with the other 3 carriers and they're not even trying to any more.
They can care less if someone leaves them and this type of attitude is costing them and will continue to cost them losing subscribers.
 

0970373

Suspended
Mar 15, 2008
2,727
1,407
Yes, their site is easy and simple to view, navigate and get info.
Every time I had to call them about anything they have been nothing but polite and very professional willing to go the extra mile to keep me happy.
Social Media CS is also very good. I've resolved some things over Twitter DM or chat. Overall a very pleasant experience.
 
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BeefCake 15

macrumors 65816
May 15, 2015
1,464
1,901
near Boston, MA
Show's how much they care. :D
I think they figured out that they cannot compete with the other 3 carriers and they're not even trying to any more.
They can care less if someone leaves them and this type of attitude is costing them and will continue to cost them losing subscribers.
I would've left but T-Mobile connection where my parents live is a hit or miss for them. I did the same with Comcast and went ahead and cancelled then will do another account with new member deals.

Keep them on their toes man!
 
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Mac Tyson

macrumors regular
Jul 1, 2010
125
87
I just did this over the weekend. So far so good. I'm getting a better signal just outside of Bmore and around the Washington DC metro area. Data speeds seem faster.

I also got the 20% hookup. I effectively halved my bill from $160 to $80.
 

KUguardgrl13

macrumors 68020
May 16, 2013
2,491
123
Kansas, USA
I just did this over the weekend. So far so good. I'm getting a better signal just outside of Bmore and around the Washington DC metro area. Data speeds seem faster.

I also got the 20% hookup. I effectively halved my bill from $160 to $80.
Good to know about Baltimore! My parents live there, so I visit around the holidays. We have Verizon, but I'm probably switching to T-Mobile here soon.

My fiancé left AT&T for T-Mobile a couple years ago and hasn't looked back. Service was decent the first couple years but became much better with band 12. No major problems with billing.
 
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eyeseeyou

macrumors 68040
Feb 4, 2011
3,051
1,429
Before you seriously consider it make sure T-Mobile provides good service in your area and the areas you frequent a lot. I live in the Bay Area and haven't had any issues with coverage.

If they do then it really is a no brainer.

You get a lot more for a lot less.

I've been with att since 1999ish.

Switched to T-Mobile when they had the 3 for $100 including tax, port over 3 lines(att) for free iPhone 7 upgrades and tmobilehookup 20% discount promotions.

Went from over $200 a month to roughly $80. Went from 3 iPhone 6/6+'s to 3 7/7+'s at a YUGE discount.

For me T-Mobile actually has better service than att.

Not one single regret.

Shoot even loving the Tmobile Tuesdays promotions

Oh yeah if you use slingtv I think you get 30% off.
 
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Les Kern

macrumors 68040
Apr 26, 2002
3,063
76
Alabama
Nice posts, thanks. My ATT contract is up this summer and I am TIRED of paying a small fortune for three phones with 4GB. I had been grandfathered in unlimited but changed to save a little, but its too restricting. Been with them for 15 years. If they try to get me to stay it had better be a fantastic deal. Checking out every carrier, including the Cricket mentioned above.
 
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