Constant prompt to verify Apple ID password

Discussion in 'OS X El Capitan (10.11)' started by GIZBUG, Apr 16, 2016.

  1. GIZBUG macrumors 65816

    GIZBUG

    Joined:
    Oct 28, 2006
    Location:
    Chicago, IL
    #1
    I recently changed my Apple ID password.
    Now on El Captain, under iCLOUD, it keeps saying "Enter your password to continue using iCloud. Verify the Apple ID password for xxxxxxxx@xxxx.com"

    I keep entering the password, and it keeps presenting me with this message. Suggestions ? Happens on my iMac. My macbook pro, i do not have this issue. I use Malwarebytes to scan for adware, found nothing. If I sign out, it tells me i will need to create a separate password for this iMac
     
  2. richard2, Apr 17, 2016
    Last edited: Apr 17, 2016

    richard2 macrumors regular

    richard2

    Joined:
    Oct 21, 2010
    Location:
    England, United Kingdom
    #2
    This issue is caused by a bug in OS X and, in my case, was an ordeal to resolve. :(

    Try the following:

    Note: The command specified in step 4 is comprised of multiple lines. When selecting a multi-line command, begin your selection at the beginning of the first line and end your selection at the end of the last line.

    1. If you don't already have a current backup of your data, then create one.
    2. Log out of iCloud, iMessage, and FaceTime.
    3. If your Apple ID is associated with your OS X user account, then disassociate it:
      1. Open System Preferences and then choose Users & groups.
      2. In the left pane, select your user account.
      3. Press Change password….
      4. Press Use separate password….
      5. Set a new password and make a note of it on paper.
    4. Open Terminal and then enter the following:

      mv "${HOME}/Library/Application Support/iCloud"{,~disabled}; \
      mv "${HOME}/Library/Preferences/MobileMeAccounts.plist"{,~disabled}; \
      rm -r "${HOME}/Library/Caches/"*
    5. Restart your Mac.
     
  3. steve23094 macrumors 68000

    steve23094

    Joined:
    Apr 23, 2013
    #3
    Or try repairing your Keychain first, much easier.
     

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