Constant remote connection prompts

Discussion in 'Apple TV and Home Theater' started by shareef777, Apr 25, 2018.

  1. shareef777 Suspended

    shareef777

    Joined:
    Jul 26, 2005
    Location:
    Chicago, IL
    #1
    Anyone else seeing constant remote connected/disconnected prompts? I'm not touching the remote nor doing anything else with it. I've power cycled my AppleTV but continue to get those messages. The remote itself is finicky and doesn't consistently work.
     
  2. Kja201313 macrumors newbie

    Joined:
    Jan 10, 2017
    #2
    I’ve had that issue consistently on one of my units.
    I started with Apple support and worked with them for several days on unit reset and different locations for the Apple TV itself. I have the unit mounted behind the tv. I moved it below the tv and it still kept disconnecting.
    Finally they replaced the unit and I’ve had no other issues.

    On my other TVs it happens every so often. Not enough to cause me concern.
     
  3. shareef777 thread starter Suspended

    shareef777

    Joined:
    Jul 26, 2005
    Location:
    Chicago, IL
    #3
    Strangely, had to reset the pairing of an unrelated AppleTV/remote and that fixed it. Seems like it was causing interference. All good now.
     

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