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shareef777

Suspended
Original poster
Jul 26, 2005
2,445
3,276
Chicago, IL
Anyone else seeing constant remote connected/disconnected prompts? I'm not touching the remote nor doing anything else with it. I've power cycled my AppleTV but continue to get those messages. The remote itself is finicky and doesn't consistently work.
 
I’ve had that issue consistently on one of my units.
I started with Apple support and worked with them for several days on unit reset and different locations for the Apple TV itself. I have the unit mounted behind the tv. I moved it below the tv and it still kept disconnecting.
Finally they replaced the unit and I’ve had no other issues.

On my other TVs it happens every so often. Not enough to cause me concern.
 
Strangely, had to reset the pairing of an unrelated AppleTV/remote and that fixed it. Seems like it was causing interference. All good now.
 
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