Constant restarts after macOS High Sierra upgrade

[helderluis]

Hi, after upgrading to High Sierra my MacBookPro has been restarting several times a day.

I tried several things, even installing a fresh High Sierra. If I use a user account without iCloud and other services I get way less restarts. Last weekend I attended an workshop and used a new user account and I had only one crash in 3 days and it might have been caused by the software I was using (Touch Designer) that taxes the system to it's limits. During that time I was on wifi, normally I'm on ethernet (thunderbolt adaptor).

Could this be related to iCloud? Even on a fresh OS?

Any ideas? This machine was working flawlessly (with El Capitan) before installing High Sierra!

Thanks!

(I'm trying the "yes > /dev/null &" workaround but it doesn't look like a permanent solution)


Here's my EtreCheck report with one restart reposted as a hardware problem:


EtreCheck version: 4.1.3 (4A188)

Report generated: 2018-03-14 15:01:02

Download EtreCheck from https://etrecheck.com

Runtime: 3:44

Performance: Good



Problem: Computer is restarting



Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Hardware failure - Your machine shut down due to a hardware failure.



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.



Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2013)

MacBook Pro Model: MacBookPro11,1

1 2,4 GHz Intel Core i5 (i5-4258U) CPU: 2-core

8 RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 184



Video Information:

Intel Iris - VRAM: 1536 MB

Cinema Display 1680 x 1050



Drives:

disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB 37.97 GB

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB 39 MB

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB 1.02 GB

disk1s4 - VM (APFS) [APFS VM] 250.79 GB 2.15 GB

disk1s5 - m******D (APFS) 250.79 GB 61.86 GB



Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (147.62 GB free)

APFS

Mount point: /Volumes/Macintosh HD


disk1s4 - VM [APFS VM] 250.79 GB (147.62 GB free)

APFS

Mount point: /private/var/vm


disk1s5 - m******D 250.79 GB (147.62 GB free)

APFS

Mount point: /


Network:

Interface en3: Thunderbolt Ethernet

One IPv4 address

2 IPv6 addresses

Interface en0: Wi-Fi



Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 104.94 GB available



System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: About 2 hours

System Load: 3.86 (1 min ago) 4.09 (5 min ago) 3.52 (15 min ago)



Security:

System Status

Gatekeeper Mac App Store and identified developers

System Integrity Protection Enabled



32-bit Applications:

Name Version

CoreGraphicsTest

Versions 1.3.0

AnyTrans 4.3

quicklookd32 5.0

DVD Player 5.8

uTorrent 1.8.7

ServiceCenter 2.5.9.132

testeAutoLayout

CoreGraphics Test

ThereSettingsTest

InkServer 10.9



Kernel Extensions:

/Applications/Capture One 10.app

[Not Loaded] LeafFwXDriverMatcher.kext (1.2.0d1)



System Launch Agents:

[Not Loaded] 8 Apple tasks

[Loaded] 166 Apple tasks

[Running] 116 Apple tasks



System Launch Daemons:

[Not Loaded] 38 Apple tasks

[Loaded] 182 Apple tasks

[Running] 111 Apple tasks



User Login Items:

uTorrent Application (BitTorrent, Inc

(/Volumes/Macintosh HD/A**********s/u**********p)

iTunesHelper Application (Apple, Inc. - installed 2018-03-14)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)



Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-01-19)



Time Machine:

Time Machine Not Configured!



Top Processes by CPU:

Process (count) Source % of CPU

mds_stores Apple 27

photolibraryd Apple 19

Finder Apple 16

nsurlsessiond (2) Apple 11

cloudphotosd Apple 11



Top Processes by Memory:

Process (count) Source RAM usage

kernel_task Apple 827 MB

mds_stores Apple 520 MB

mdworker (14) Apple 337 MB

photolibraryd Apple 310 MB

SafariBookmarksSyncAgent Apple 148 MB



Top Processes by Network Use:

Process Source Input Output

cloudd Apple 203 KB 5 MB

mDNSResponder Apple 76 KB 31 KB

apsd Apple 8 KB 17 KB

netbiosd Apple 5 KB 3 KB

kernel_task Apple 0 B 0 B



Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)

mds_stores Apple 13

photolibraryd Apple 6

nsurlsessiond (2) Apple 5

cloudphotosd Apple 4

cloudd Apple 4



Virtual Memory Information:

Available RAM 3.88 GB

Free RAM 96 MB

Used RAM 4.12 GB

Cached files 3.78 GB

Swap Used 2 MB



Software Installs (past 30 days):

Name Version Install Date

Spark 1.5.9 2018-03-14

Create Booklet 1.3.11 2018-03-14

ReadKit 2.5.4 2018-03-14

Graphic 3.1 2018-03-14

LittleIpsum 2.0.6 2018-03-14

The Unarchiver 3.11.3 2018-03-14

Evernote 7.0.2 2018-03-14

Affinity Photo 1.6.7 2018-03-14

Pixelmator 3.7 2018-03-14

Affinity Designer 1.6.1 2018-03-14

Image2icon 2.8.1 2018-03-14



Diagnostics Information (past 7 days):

2018-03-14 12:51:42 Last Shutdown Cause: -128 - Unknown (once)



End of report

 

[Southern_Vet]

Could be the 3rd party crapware called etrecheck.

 

[helderluis]

Could be the 3rd party crapware called etrecheck.

Problems started before installing that software. I only install it to provide a report to people helping out.

Why do you call it crapware?

 

[Weaselboy]

Could be the 3rd party crapware called etrecheck.

I think you may be misinformed. Etrecheck is a very well known and useful diagnostic utility. It appears OP only installed it recently to troubleshoot, so this is not likely to be the source of the problem.
[doublepost=1521132015][/doublepost]

Kernel Extensions:

/Applications/Capture One 10.app

Try removing this from /System/Library/Extensions/ and restart.

Also, just as a test, hold the shift key at startup too run in safe mode. That will stop all launch and startup items. If that fixes it, then you at least know where to start looking.

 

[helderluis]

I can report that my MacBook Pro hasn't crashed since running the "yes > /dev/null &" workaround.

I'll try the python script that is also circulating to see if it's more kind on the cpu.

And the problem is with MacOS High Sierra (clean install), before I was running El Capitan and it worked perfect, no crashes.

THIS IS A SOFTWARE PROBLEM. FIX IT APPLE!

 

[TVreporter]

I can report that my MacBook Pro hasn't crashed since running the "yes > /dev/null &" workaround.

I'll try the python script that is also circulating to see if it's more kind on the cpu.

And the problem is with MacOS High Sierra (clean install), before I was running El Capitan and it worked perfect, no crashes.

THIS IS A SOFTWARE PROBLEM. FIX IT APPLE!

Have had similar problems...
OS freezes and then won’t reboot, grey screen of death., etc

How did the yes> work?

 

[helderluis]

It works just fine, but it keeps the processor too busy in my opinion.

Now I'm running this simple python script:

from time import sleep

while True:
sleep(0.00002)​

Works better, less hit on the processor and it reduced the crashes to 1 in a week.

I'v attached the file for you to try… just put it in the startup items if you want to use it all the time.

 

[Eric Colvin]

I'm no coder with very little understanding of linux, etc.

What, exactly, does this script do to prevent restarts?

Indeed, why would High Sierra be demanding restarts?

 

[mac1984]

I can report that my MacBook Pro hasn't crashed since running the "yes > /dev/null &" workaround.

I'll try the python script that is also circulating to see if it's more kind on the cpu.

And the problem is with MacOS High Sierra (clean install), before I was running El Capitan and it worked perfect, no crashes.

THIS IS A SOFTWARE PROBLEM. FIX IT APPLE!

I have had similar crashes, and a fresh install worked for me. I made sure that I wiped my boot drive clean and installed High Sierra over usb drive.