Contacting Apple Executive Relations, UK...any help?

Discussion in 'Mac Basics and Help' started by MIDI_EVIL, May 25, 2007.

  1. MIDI_EVIL macrumors 65816

    MIDI_EVIL

    Joined:
    Jan 23, 2006
    Location:
    UK
    #1
    Hi,

    After 9 major issues across two Core Duo MacBooks, and now being told that my girlfriend's laptop will take 4 weeks to repair, and 4 major issues combined into just 1 case I.D so they avoid replacing it for us, we are finally at our last straw, and are demanding a Core 2 Duo replacement or refund. All of this whilst she is completing her final 2 weeks of her degree, without a computer.

    I need to speak with Apple Executive Relations, and I don't want to have to make my way up to the top by speaking with 10 call centre technicians beforehand.

    I would be forever grateful if someone could please provide me with the UK number for Apple Exec. Relations.

    Thank you,

    Rich.
     
  2. PYR0M310N macrumors 6502a

    PYR0M310N

    Joined:
    Aug 29, 2006
    #2
    Another person who thinks apple's customer care is really bad.

    Very few others seem to agree but everytime something goes wrong with my apple products and i have to send them back, i usually don't get them back within the month. We must be the unlucky few.
     
  3. Osarkon macrumors 68020

    Osarkon

    Joined:
    Aug 30, 2006
    Location:
    Wales
    #3
    More than a few I should imagine. Every time mine goes away to be fixed i'm without it for at least a month. Totally unhelpful.
     

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