Contacting Apple Executive Relations, UK...any help?

[MIDI_EVIL]

Hi,

After 9 major issues across two Core Duo MacBooks, and now being told that my girlfriend's laptop will take 4 weeks to repair, and 4 major issues combined into just 1 case I.D so they avoid replacing it for us, we are finally at our last straw, and are demanding a Core 2 Duo replacement or refund. All of this whilst she is completing her final 2 weeks of her degree, without a computer.

I need to speak with Apple Executive Relations, and I don't want to have to make my way up to the top by speaking with 10 call centre technicians beforehand.

I would be forever grateful if someone could please provide me with the UK number for Apple Exec. Relations.

Thank you,

Rich.

 

[PYR0M310N]

Another person who thinks apple's customer care is really bad.

Very few others seem to agree but everytime something goes wrong with my apple products and i have to send them back, i usually don't get them back within the month. We must be the unlucky few.

 

[Osarkon]

More than a few I should imagine. Every time mine goes away to be fixed i'm without it for at least a month. Totally unhelpful.