Contacting NeoOffice

Discussion in 'Mac Apps and Mac App Store' started by Howard Brazee, Aug 1, 2010.

  1. Howard Brazee macrumors 6502

    Howard Brazee

    Joined:
    Oct 24, 2006
    Location:
    Lafayette CO
    #1
    I paid NeoOffice $25 and tried to join the forum. It said it would send me a confirming e-mail, but I never got it - I expect my provider filtered it out as spam.

    So I've been trying to contact them so that I can register for its forums - only paying customers can post messages there. I can't find any way to contact them to tell them I'm not getting the automatic e-mail.

    I did register using a different e-mail address, but since that isn't my paid e-mail, I still can't post.

    So - does anybody have any suggestions on how to get around their registration process which is not working for me - so that I can get the support I paid for?
     
  2. maril1111 macrumors 68000

    maril1111

    Joined:
    Mar 14, 2010
    Location:
    Denmark
    #2
    idk haven't used the forum before,
    but maybe you could try posting into their twitter feed and ask for help?
     
  3. Howard Brazee thread starter macrumors 6502

    Howard Brazee

    Joined:
    Oct 24, 2006
    Location:
    Lafayette CO
    #3
    I'll see if I can find someone who twitters. I expect I know a bunch who do.
     
  4. Howard Brazee thread starter macrumors 6502

    Howard Brazee

    Joined:
    Oct 24, 2006
    Location:
    Lafayette CO
    #4
    My son checked:

    "Doesn't look like they accept messages through twitter and no one has done anything with that account since middle of June, so it doesn't look like they use it too often."

    It's a real pain to pay my money and not have any way to contact them to get the support I paid for.
     

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