Contacting Netflix...

[cycocelica]

For the love of God how do you contact Netflix. I cancelled my account and they still shipped me a DVD. Problem is they shipped it to my dorm and I am at home. The dorm is 5 hours away, so there is obviously no way I am going to drive that for for 2 DVDs. So anyone know a phone number or email address I can report this to? I searched their site and have nothing. They have those reporting things but that is no help. So anyway?

 

[krimson]

try this link to send an email to Customer Service... it's the only way I know of to contact them, short of personally knowing someone that works at the corp office.

 

[adk]

You're probably going to have to drive and go get it or pay for it. Netflix wants its DVDs back within a week of cancellation or the charge you for them.