Hi guys, I have a big issues, well actually my friend does. Her daughter and her share the same apple ID, and there was an issue with her iPod, so she restored it and all of the contacts were transferred to her iPod. So her daughter deleted all the contacts that weren't hers. So now she went to her contacts and all of the contacts are gone. So now we restored her phone, iCloud from a previous back up that had the contacts, but no more that its there it disappears! The only back up that we can find on her computer is from when she originally synced her phone. So is there a way to make it keep the contacts long enough to copy them, or some way to get them back. Or is she pretty much out of luck? At&t has been useless, and so has apple "there is nothing they can do". So now I'm asking the help of the apple community. Its obviously on the iCloud server somewhere, because it sync's the contacts, but then for some reason it just deletes it. The internet is slow, so it takes nearly 40 minutes to download the iCloud back up. Thanks a lot for your time! Any comments/suggestions would be great! Also, I have tried doing the backup from the PC, and it wants to download the update, I would try doing a backup from the PC, but I can find the previous back ups.