Contacts not syncing

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jsf721, Mar 2, 2012.

  1. jsf721 macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #1
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

    I have a blackberry and iPhone set up on exchange. If I add a contact to the blackberry it goes to the iPhone. Of I add to the iPhone it does not jump to the blackberry. I just switched for the 4 to the 4s. It worked on the 4. Any ideas? So frustrating.
     
  2. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
    Location:
    Citizens Bank Park
    #2
    Are you sure you have Exchange as the default place for contacts to be stored? You might be creating them only on the phone.
     
  3. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
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    Li, NY
    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

    I never added contacts to the phone manually until this. New one. They populated from the exchange server. How do you select exchange for new additions
     
  4. DefBref macrumors 6502

    Joined:
    Feb 26, 2011
    #4
    Check what default account you have set on the iphone, you need to make sure its set to the exchange account you want to use.
     
  5. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #5
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A406 Safari/7534.48.3)

    Where is that done?
     
  6. DefBref macrumors 6502

    Joined:
    Feb 26, 2011
    #6
    settings - mail, contacts and calendars - scroll down to default account.
     
  7. jsf721 thread starter macrumors 6502

    Joined:
    Dec 27, 2011
    Location:
    Li, NY
    #7
    Thanks that was it! Really appreciate it. Have a good day.
     

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