Contacts photo - Mavericks bug?

kartnite

macrumors member
Original poster
Howdy folks, I'm experiencing this rather weird problem.

When I try assigning a photo to a contact (via edit contact, choose photo from 'faces'), the end result shows an awkward section of the selected photo rather than displaying the photo as is.

To elucidate...

If I choose a photo from faces (previously imported to iPhoto), zoom to the desired extent (say, till the face is in focus) and click 'Done', it isn't saved as such. Instead, the contact's photo shows the forehead or some other part of the chosen photo. :confused:

Removing the said photo and replacing it with another (for the same contact) doesn't work. Neither does deleting that contact, creating it again, and re-adding the same/different photo.

Also, if I must add, this happens at random. Some contact photos do show up the way I want them to (zoomed or otherwise), while some others face the issue I mentioned above.

Any suggestions, please?
 
Last edited:

pat park

macrumors 6502a
Nov 29, 2011
715
26
California
when you select the photo, you can center and zoom the photo and then save it. Are you missing this feature? You can grab the photo and adjust the position of it.
 

kartnite

macrumors member
Original poster
That's what I've tried to convey - it works with most contacts. But there's a handful for which the photos just won't save.

Soon after I zoom/position the photo and hit 'save', the snap - weirdly - settles on on some other part of the said photo. For instance, if I zoom/position a face and save, after a few seconds, the snap shows some random part of the head. Could be the forehead, the cheek, or the sky in the background (zoomed).

Inexplicably funny... Sigh!
 

GSPice

macrumors 68000
Nov 24, 2008
1,623
76
That's what I've tried to convey - it works with most contacts. But there's a handful for which the photos just won't save.

Soon after I zoom/position the photo and hit 'save', the snap - weirdly - settles on on some other part of the said photo. For instance, if I zoom/position a face and save, after a few seconds, the snap shows some random part of the head. Could be the forehead, the cheek, or the sky in the background (zoomed).

Inexplicably funny... Sigh!
It must be some weirdness with Mavericks profile pic database. I was having an issue where I'd select a b&w edit of a color profile pic (taken with iSight), hit "done/save", then in a few seconds the b&w profile pic would revert to the color version! :confused: I ended up finding where the iSight profile pics are stored in Mavericks:

~/Library/Containers/com.apple.ImageKit.RecentPictureService/Data/Library/Image​s/Recent Pictures/
(but check here for a couple other paths if that doesn't work)

then I found the pic I wanted, did a little edit in iPhoto, then dragged the pic from iPhoto into the Contact (vs. selecting from "recents" like before).

The problem went away.

My guess is there was some OS bug that was making the pic selection unstable. Hope this helps.
 

kartnite

macrumors member
Original poster
My guess is there was some OS bug that was making the pic selection unstable. Hope this helps.
Many thanks for your reply. Sorry it took me more than a week to respond - was in the midst of travel.

Yes, the problem I faced is indeed similar to what you've had... Thank you for sharing those paths (the ones I found through Google weren't helpful) - will explore those options next time.

For now, this is what I did - downloaded the said contact's photo from facebook (as opposed to picking one from my own photo library in the external HDD), resized it for the heck of it, and tried using it in the address book. It worked.

Crazy, CRAZY stuff like you've said. :confused:
 

EatingApples

macrumors member
Mar 8, 2011
65
22
This happens to me too. If I edit something in a contact (on my iPhone or on my mac w. mavericks) the contact picture randomly "resets" itself and I have to choose the specific part of the picture I want yet again.
 

kartnite

macrumors member
Original poster
This happens to me too. If I edit something in a contact (on my iPhone or on my mac w. mavericks) the contact picture randomly "resets" itself and I have to choose the specific part of the picture I want yet again.
Bingo. In my case, it would "reset" to focus on random parts of the chosen pic. And as mentioned earlier - it would occur, say, once in five attempts at making/editing an address book entry.
 

Merode

macrumors 6502a
Nov 5, 2013
529
336
Warszawa, Poland
Wow, when I came here with this issue about a month ago - nobody answered to the thread so I though I was alone.

Surprise, surprise!

I have good news for you - I found workaround that works 100% times. It's not the most elegant but still..
The way to go is to edit contact images through.. Contacts webapp on http://www.icloud.com. It then syncs with your Mac, iPhone and all other devices. So far it has worked flawlessly for me.
 

EatingApples

macrumors member
Mar 8, 2011
65
22
Wow, when I came here with this issue about a month ago - nobody answered to the thread so I though I was alone.

Surprise, surprise!

I have good news for you - I found workaround that works 100% times. It's not the most elegant but still..
The way to go is to edit contact images through.. Contacts webapp on http://www.icloud.com. It then syncs with your Mac, iPhone and all other devices. So far it has worked flawlessly for me.
Thanks, will give it a try :)
 

kartnite

macrumors member
Original poster
Wow, when I came here with this issue about a month ago - nobody answered to the thread so I though I was alone.

Surprise, surprise!

I have good news for you - I found workaround that works 100% times. It's not the most elegant but still..
The way to go is to edit contact images through.. Contacts webapp on http://www.icloud.com. It then syncs with your Mac, iPhone and all other devices. So far it has worked flawlessly for me.
I didn't get a fast response either (can't blame anyone, this probably happens to one in a million!) and I had to bump this thread (thereby, brave a warning of course).

And yes, what you mentioned was one of the first things I'd tried (before downloading and using a different photo), but somehow - iCloud on the web would not accept any photos for upload. Would return some error or the other.

Will try it again some other time, though.

On another note, guess I'm no longer the only person to have faced this problem. Funny I couldn't find your post here in these forums, though.
 

Merode

macrumors 6502a
Nov 5, 2013
529
336
Warszawa, Poland
I didn't get a fast response either (can't blame anyone, this probably happens to one in a million!) and I had to bump this thread (thereby, brave a warning of course).

And yes, what you mentioned was one of the first things I'd tried (before downloading and using a different photo), but somehow - iCloud on the web would not accept any photos for upload. Would return some error or the other.

Will try it again some other time, though.

On another note, guess I'm no longer the only person to have faced this problem. Funny I couldn't find your post here in these forums, though.
If you can't upload it through WebApp, then upload it in Contacts app on your Mac/iPhone and then just edit picture in WebApp. It also works and this is how I actually did it. ;-)
 

kartnite

macrumors member
Original poster
If you can't upload it through WebApp, then upload it in Contacts app on your Mac/iPhone and then just edit picture in WebApp. It also works and this is how I actually did it. ;-)
Ah... You mean upload it in Contacts (even if it randomly resets focus) and use WebApp to re-up or edit the pic? This, I haven't tried. I've only tried uploading/editing on the desktop and WebApp, independently.

Thanks for the suggestion, will try it out next time. :)
 

KoolAid-Drink

macrumors 65816
Sep 18, 2013
1,390
353
USA
I wish Contacts.app would have the circle "heads" for contact pictures; that way, when inserting the photo of someone's head inside that circle, it'd look exactly the same as iOS 7. The way it stands now, you have to adjust it to make sure it's centralized just right inside the square. Inconsistent and a pain.
 

Merode

macrumors 6502a
Nov 5, 2013
529
336
Warszawa, Poland
I wish Contacts.app would have the circle "heads" for contact pictures; that way, when inserting the photo of someone's head inside that circle, it'd look exactly the same as iOS 7. The way it stands now, you have to adjust it to make sure it's centralized just right inside the square. Inconsistent and a pain.
Agreed, I think they will notice it eventually.
 

AnonMac50

macrumors 68000
Mar 24, 2010
1,545
309
For me even after downloading the picture from Facebook it sometimes doesn't moves to a different portion of the photo.
 

artisanat

macrumors newbie
Jun 6, 2014
1
0
If I edit something in a contact the contact picture randomly "resets" itself and I have to choose the specific part of the picture I want yet again.
Something like this happens to me too. If I paste a picture from iPhoto into a new contact in Mavericks, when I revisit the contact the photo is not lined up properly.
 

jlsm511

macrumors 6502
Feb 26, 2008
333
70
KMIA
I have a similar issue but the reverse, when I set the photo on my iPhone it gets arranged weird, but on my mac it works as it should.
 

brandimac87

macrumors newbie
Jul 20, 2015
1
0
Howdy folks, I'm experiencing this rather weird problem.

When I try assigning a photo to a contact (via edit contact, choose photo from 'faces'), the end result shows an awkward section of the selected photo rather than displaying the photo as is.

To elucidate...

If I choose a photo from faces (previously imported to iPhoto), zoom to the desired extent (say, till the face is in focus) and click 'Done', it isn't saved as such. Instead, the contact's photo shows the forehead or some other part of the chosen photo. :confused:

Removing the said photo and replacing it with another (for the same contact) doesn't work. Neither does deleting that contact, creating it again, and re-adding the same/different photo.

Also, if I must add, this happens at random. Some contact photos do show up the way I want them to (zoomed or otherwise), while some others face the issue I mentioned above.

Any suggestions, please?
I am having this exact same problem all of a sudden (I have an iPhone 6, running iOS 8.4). It's driving me bananas. Any luck finding a fix?
 

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