Contacts photo - Mavericks bug?

[kartnite]

Howdy folks, I'm experiencing this rather weird problem.

When I try assigning a photo to a contact (via edit contact, choose photo from 'faces'), the end result shows an awkward section of the selected photo rather than displaying the photo as is.

To elucidate...

If I choose a photo from faces (previously imported to iPhoto), zoom to the desired extent (say, till the face is in focus) and click 'Done', it isn't saved as such. Instead, the contact's photo shows the forehead or some other part of the chosen photo.

Removing the said photo and replacing it with another (for the same contact) doesn't work. Neither does deleting that contact, creating it again, and re-adding the same/different photo.

Also, if I must add, this happens at random. Some contact photos do show up the way I want them to (zoomed or otherwise), while some others face the issue I mentioned above.

Any suggestions, please?

 

[pat park]

when you select the photo, you can center and zoom the photo and then save it. Are you missing this feature? You can grab the photo and adjust the position of it.

 

[kartnite]

That's what I've tried to convey - it works with most contacts. But there's a handful for which the photos just won't save.

Soon after I zoom/position the photo and hit 'save', the snap - weirdly - settles on on some other part of the said photo. For instance, if I zoom/position a face and save, after a few seconds, the snap shows some random part of the head. Could be the forehead, the cheek, or the sky in the background (zoomed).

Inexplicably funny... Sigh!

 

[GSPice]

That's what I've tried to convey - it works with most contacts. But there's a handful for which the photos just won't save.

Soon after I zoom/position the photo and hit 'save', the snap - weirdly - settles on on some other part of the said photo. For instance, if I zoom/position a face and save, after a few seconds, the snap shows some random part of the head. Could be the forehead, the cheek, or the sky in the background (zoomed).

Inexplicably funny... Sigh!

It must be some weirdness with Mavericks profile pic database. I was having an issue where I'd select a b&w edit of a color profile pic (taken with iSight), hit "done/save", then in a few seconds the b&w profile pic would revert to the color version! I ended up finding where the iSight profile pics are stored in Mavericks:

~/Library/Containers/com.apple.ImageKit.RecentPictureService/Data/Library/Image​s/Recent Pictures/

(but check here for a couple other paths if that doesn't work)

then I found the pic I wanted, did a little edit in iPhoto, then dragged the pic from iPhoto into the Contact (vs. selecting from "recents" like before).

The problem went away.

My guess is there was some OS bug that was making the pic selection unstable. Hope this helps.

 

[kartnite]

My guess is there was some OS bug that was making the pic selection unstable. Hope this helps.

Many thanks for your reply. Sorry it took me more than a week to respond - was in the midst of travel.

Yes, the problem I faced is indeed similar to what you've had... Thank you for sharing those paths (the ones I found through Google weren't helpful) - will explore those options next time.

For now, this is what I did - downloaded the said contact's photo from facebook (as opposed to picking one from my own photo library in the external HDD), resized it for the heck of it, and tried using it in the address book. It worked.

Crazy, CRAZY stuff like you've said.

 

[EatingApples]

This happens to me too. If I edit something in a contact (on my iPhone or on my mac w. mavericks) the contact picture randomly "resets" itself and I have to choose the specific part of the picture I want yet again.

 

[kartnite]

This happens to me too. If I edit something in a contact (on my iPhone or on my mac w. mavericks) the contact picture randomly "resets" itself and I have to choose the specific part of the picture I want yet again.

Bingo. In my case, it would "reset" to focus on random parts of the chosen pic. And as mentioned earlier - it would occur, say, once in five attempts at making/editing an address book entry.

 

[Merode]

Wow, when I came here with this issue about a month ago - nobody answered to the thread so I though I was alone.

Surprise, surprise!

I have good news for you - I found workaround that works 100% times. It's not the most elegant but still..
The way to go is to edit contact images through.. Contacts webapp on http://www.icloud.com. It then syncs with your Mac, iPhone and all other devices. So far it has worked flawlessly for me.

 

[EatingApples]

Wow, when I came here with this issue about a month ago - nobody answered to the thread so I though I was alone.

Surprise, surprise!

I have good news for you - I found workaround that works 100% times. It's not the most elegant but still..
The way to go is to edit contact images through.. Contacts webapp on http://www.icloud.com. It then syncs with your Mac, iPhone and all other devices. So far it has worked flawlessly for me.

Thanks, will give it a try

 

[kartnite]

Wow, when I came here with this issue about a month ago - nobody answered to the thread so I though I was alone.

Surprise, surprise!

I have good news for you - I found workaround that works 100% times. It's not the most elegant but still..
The way to go is to edit contact images through.. Contacts webapp on http://www.icloud.com. It then syncs with your Mac, iPhone and all other devices. So far it has worked flawlessly for me.

I didn't get a fast response either (can't blame anyone, this probably happens to one in a million!) and I had to bump this thread (thereby, brave a warning of course).

And yes, what you mentioned was one of the first things I'd tried (before downloading and using a different photo), but somehow - iCloud on the web would not accept any photos for upload. Would return some error or the other.

Will try it again some other time, though.

On another note, guess I'm no longer the only person to have faced this problem. Funny I couldn't find your post here in these forums, though.

 

[Merode]

I didn't get a fast response either (can't blame anyone, this probably happens to one in a million!) and I had to bump this thread (thereby, brave a warning of course).

And yes, what you mentioned was one of the first things I'd tried (before downloading and using a different photo), but somehow - iCloud on the web would not accept any photos for upload. Would return some error or the other.

Will try it again some other time, though.

On another note, guess I'm no longer the only person to have faced this problem. Funny I couldn't find your post here in these forums, though.

If you can't upload it through WebApp, then upload it in Contacts app on your Mac/iPhone and then just edit picture in WebApp. It also works and this is how I actually did it. ;-)

 

[kartnite]

If you can't upload it through WebApp, then upload it in Contacts app on your Mac/iPhone and then just edit picture in WebApp. It also works and this is how I actually did it. ;-)

Ah... You mean upload it in Contacts (even if it randomly resets focus) and use WebApp to re-up or edit the pic? This, I haven't tried. I've only tried uploading/editing on the desktop and WebApp, independently.

Thanks for the suggestion, will try it out next time.

 

[KoolAid-Drink]

I wish Contacts.app would have the circle "heads" for contact pictures; that way, when inserting the photo of someone's head inside that circle, it'd look exactly the same as iOS 7. The way it stands now, you have to adjust it to make sure it's centralized just right inside the square. Inconsistent and a pain.

 

[Merode]

I wish Contacts.app would have the circle "heads" for contact pictures; that way, when inserting the photo of someone's head inside that circle, it'd look exactly the same as iOS 7. The way it stands now, you have to adjust it to make sure it's centralized just right inside the square. Inconsistent and a pain.

Agreed, I think they will notice it eventually.

 

[AnonMac50]

For me even after downloading the picture from Facebook it sometimes doesn't moves to a different portion of the photo.

 

[artisanat]

If I edit something in a contact the contact picture randomly "resets" itself and I have to choose the specific part of the picture I want yet again.

Something like this happens to me too. If I paste a picture from iPhoto into a new contact in Mavericks, when I revisit the contact the photo is not lined up properly.

 

[jlsm511]

I have a similar issue but the reverse, when I set the photo on my iPhone it gets arranged weird, but on my mac it works as it should.

 

[brandimac87]

Howdy folks, I'm experiencing this rather weird problem.

When I try assigning a photo to a contact (via edit contact, choose photo from 'faces'), the end result shows an awkward section of the selected photo rather than displaying the photo as is.

To elucidate...

If I choose a photo from faces (previously imported to iPhoto), zoom to the desired extent (say, till the face is in focus) and click 'Done', it isn't saved as such. Instead, the contact's photo shows the forehead or some other part of the chosen photo.

Removing the said photo and replacing it with another (for the same contact) doesn't work. Neither does deleting that contact, creating it again, and re-adding the same/different photo.

Also, if I must add, this happens at random. Some contact photos do show up the way I want them to (zoomed or otherwise), while some others face the issue I mentioned above.

Any suggestions, please?

I am having this exact same problem all of a sudden (I have an iPhone 6, running iOS 8.4). It's driving me bananas. Any luck finding a fix?