Continued issues with MacBook Pro Uni..grr

Discussion in 'MacBook Pro' started by Techhie, Mar 21, 2009.

  1. Techhie macrumors 65816

    Techhie

    Joined:
    Dec 7, 2008
    Location:
    The hub of stupidity
    #1
    Exchanged the first one, got service on the second one from AppleCare (current) where they re-seated the RAM, because I was having random kernel panics every 3 min. Still been having non-logged system freezes that requires restart every so often, but it hasn't been all that bad. Today, I got a freeze and had to hard restart, only to come to a white boot screen waiting forever for the Apple logo. Now this happens on every start up and restart, and the only way it will boot is if I select the partition to boot when holding Option, even though there is a single partition. What to do now? Go to AppleCare yet again? I'm getting rather tired of this, I pay $2,000 for a laptop, I expect it to work.

    thanks for any help
     
  2. aarcarr macrumors member

    Joined:
    Mar 20, 2009
    #2
    If you keep getting kernel panics like that i would guess the ram again. Or logic board. Doubtful about that though. Keep going to applecare until they get it right. I had a similar problem, except it wouldnt boot at all and constantly gave kernel panics and white apple screens, turned out to be bad ram.
     
  3. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #3
    If you haven't done so already, I would try to do an Archive and Install without preserving user settings and folders. Depending on what the problem, I always recommend customers to backup all their data before sending out for repairs and once the repair is complete, do a reinstall just so you get a better idea of what the problem might be and you also eliminate software as being the problem. By doing that, when you call into AppleCare or see a Genius, you save time by letting them know that you've covered your end and now they need to look at hardware as the problem.
     

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