Contract renewed but no order went through - HELP!

[icomputered]

I just ordered an iPhone 5 from the Apple online store, I got an "Oops" error. My contract got renewed, but the order didn't go through! It's not in the order history nor did I get a confirmation email.

What do I do? Help!!!

 

[icomputered]

I just ordered an iPhone 5 from the Apple online store, I got an "Oops" error. My contract got renewed, but the order didn't go through! It's not in the order history nor did I get a confirmation email.

What do I do? Help!!!

Does anyone know, please?

 

[AnotherBrian]

I didn't get a confirmation email but it shows up in the Apple Store app that it's ordered and I searched UPS and it will be delivered tomorrow by 10:30. So it may be ordered.

 

[BlueGoldAce]

Contact apple or your carrier?

 

[icomputered]

I didn't get a confirmation email but it shows up in the Apple Store app that it's ordered and I searched UPS and it will be delivered tomorrow by 10:30. So it may be ordered.

Thanks for your response, It doesn't show up in my order history on both my iPhone or Mac. I called Sprint and Apple and they were not being helpful.

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Anyone else? Hopefully this will be over with soon