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Contstant Kernel Panics! PLEASE Help!

A

AlanfromGeorgia

macrumors newbie
Original poster
May 14, 2017
4
0
Atlanta, GA
I am a total newbie here, so I truly hoping someone can help me. I have a late 2012, 21" iMac running Sierra. I keep everything updated. For the past few months, I have been getting kernel panics, two and three times a day. Sometimes it happens when it wakes up, but other times, just during ordinary use.

This is the latest report it gave me: (I just have no idea what any of this means, so I am desperate for your help!)

Code: 
Anonymous UUID:       72734A19-5D81-B7DE-3E0F-2939068E685C

Sun May 14 18:36:01 2017

*** Panic Report ***
panic(cpu 0 caller 0xffffff800ac011bd): Kernel trap at 0xffffff7f8d4fc761, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80eff56040, CR3: 0x000000000eacd000, CR4: 0x00000000001626e0
RAX: 0xffffff80eff55f40, RBX: 0xffffff802a07f800, RCX: 0xffffff8020336000, RDX: 0xffffff80eff68640
RSP: 0xffffff91350c3d30, RBP: 0xffffff91350c3d50, RSI: 0xffffff80eff55f40, RDI: 0xffffff8028c372c0
R8:  0xffffff800b26a520, R9:  0x0000000000000001, R10: 0x0000000000000000, R11: 0xffffff802a06e000
R12: 0x00000001000006d3, R13: 0xffffff800b094980, R14: 0xffffff8028f0d000, R15: 0xffffff80288b6400
RFL: 0x0000000000010282, RIP: 0xffffff7f8d4fc761, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0xffffff80eff56040, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 10

Backtrace (CPU 0), Frame : Return Address
0xffffff91350c39c0 : 0xffffff800aaec3ec
0xffffff91350c3a40 : 0xffffff800ac011bd
0xffffff91350c3c20 : 0xffffff800aa9d543
0xffffff91350c3c40 : 0xffffff7f8d4fc761
0xffffff91350c3d50 : 0xffffff7f8d5bc186
0xffffff91350c3d70 : 0xffffff7f8d5bb8cd
0xffffff91350c3d90 : 0xffffff7f8d59a971
0xffffff91350c3dd0 : 0xffffff7f8d5d2329
0xffffff91350c3e00 : 0xffffff7f8d5d228d
0xffffff91350c3e20 : 0xffffff7f8d59c9a0
0xffffff91350c3e40 : 0xffffff7f8d518e9c
0xffffff91350c3e60 : 0xffffff7f8d518f28
0xffffff91350c3e90 : 0xffffff800b094a43
0xffffff91350c3ed0 : 0xffffff800b0bb63e
0xffffff91350c3f10 : 0xffffff800b093e38
0xffffff91350c3f90 : 0xffffff800b093467
0xffffff91350c3fb0 : 0xffffff800aa9a8f7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(311.11)[41BE9F49-4998-3297-9EF6-9972DD38B09E]@0xffffff7f8d4e8000->0xffffff7f8d577fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8b332000
            dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f8b464000
         com.apple.GeForce(10.1.6)[DF659D1C-D8A9-371B-981F-1AA00B493BC2]@0xffffff7f8d587000->0xffffff7f8d62bfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8b332000
            dependency: com.apple.iokit.IONDRVSupport(514.10)[79375D6E-7C89-3F2B-8AE2-186CAE5C2801]@0xffffff7f8bb22000
            dependency: com.apple.nvidia.driver.NVDAResman(10.1.6)[559FA0AB-83E8-367D-92AC-8844BA6F568B]@0xffffff7f8bb3e000
            dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f8b464000
            dependency: com.apple.iokit.IOAcceleratorFamily2(311.11)[41BE9F49-4998-3297-9EF6-9972DD38B09E]@0xffffff7f8d4e8000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
16E195

Kernel version:
Darwin Kernel Version 16.5.0: Fri Mar  3 16:52:33 PST 2017; root:xnu-3789.51.2~3/RELEASE_X86_64
Kernel UUID: 06F94FD7-451F-34A1-B13C-D68FF7EDE0A0
Kernel slide:     0x000000000a800000
Kernel text base: 0xffffff800aa00000
__HIB  text base: 0xffffff800a900000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)

System uptime in nanoseconds: 39890495693865
last loaded kext at 32939517262823: com.parallels.kext.vnic   12.2.0 41591 (addr 0xffffff7f8e314000, size 32768)
last unloaded kext at 38807704874085: com.apple.iokit.IOBluetoothUSBDFU   5.0.4f18 (addr 0xffffff7f8e2c7000, size 8192)
loaded kexts:
com.kairos.driver.DuetDisplay   1
com.hzsystems.terminus.driver   4
at.obdev.nke.LittleSnitch   4728
com.apple.driver.AudioAUUC   1.70
com.apple.filesystems.autofs   3.0
com.apple.driver.AppleHWSensor   1.9.5d0
com.apple.driver.X86PlatformShim   1.0.0
com.apple.driver.AGPM   110.23.17
com.apple.driver.ApplePlatformEnabler   2.7.0d0
com.apple.driver.pmtelemetry   1
com.apple.iokit.IOUserEthernet   1.0.1
com.apple.iokit.IOBluetoothSerialManager   5.0.4f18
com.apple.driver.AppleMikeyHIDDriver   131
com.apple.driver.AppleMikeyDriver   279.48
com.apple.driver.AppleHDA   279.48
com.apple.driver.AppleUpstreamUserClient   3.6.4
com.apple.GeForce   10.1.6
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleHV   1
com.apple.driver.AppleOSXWatchdog   1
com.apple.driver.AppleThunderboltIP   3.0.8
com.apple.driver.AppleMCCSControl   1.3.1
com.apple.driver.AppleLPC   3.1
com.apple.driver.AppleSMCLMU   208
com.apple.driver.AppleIntelSlowAdaptiveClocking   4.0.0
com.apple.driver.AppleIntelHD4000Graphics   10.2.4
com.apple.driver.AppleIntelFramebufferCapri   10.2.4
com.apple.iokit.SCSITaskUserClient   394.50.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless   1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib   1.0.0
com.apple.BootCache   40
com.apple.filesystems.hfs.kext   366.50.19
com.apple.iokit.IOAHCIBlockStorage   295.20.1
com.apple.driver.AirPort.Brcm4360   1150.9.1a2
com.apple.driver.AppleSDXC   1.7.6
com.apple.iokit.AppleBCM5701Ethernet   10.2.9
com.apple.driver.AppleAHCIPort   326
com.apple.driver.AppleACPIButtons   5.0
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleHPET   1.8
com.apple.driver.AppleSMBIOS   2.1
com.apple.driver.AppleACPIEC   5.0
com.apple.driver.AppleAPIC   1.7
com.apple.driver.AppleIntelCPUPowerManagementClient   219.0.0
com.apple.nke.applicationfirewall   172
com.apple.security.quarantine   3
com.apple.security.TMSafetyNet   8
com.apple.driver.AppleIntelCPUPowerManagement   219.0.0
com.apple.kext.triggers   1.0
com.apple.iokit.IOSerialFamily   11
com.apple.driver.DspFuncLib   279.48
com.apple.kext.OSvKernDSPLib   525
com.apple.nvidia.driver.NVDAGK100Hal   10.1.6
com.apple.nvidia.driver.NVDAResman   10.1.6
com.apple.driver.AppleSSE   1.0
com.apple.driver.AppleHDAController   279.48
com.apple.iokit.IOHDAFamily   279.48
com.apple.iokit.IOAudioFamily   205.15
com.apple.vecLib.kext   1.2.0
com.apple.driver.AppleSMBusController   1.0.18d1
com.apple.driver.X86PlatformPlugin   1.0.0
com.apple.driver.IOPlatformPluginFamily   6.0.0d8
com.apple.driver.AppleSMC   3.1.9
com.apple.iokit.IOSlowAdaptiveClockingFamily   1.0.0
com.apple.driver.AppleThunderboltEDMSink   4.1.1
com.apple.driver.AppleSMBusPCI   1.0.14d1
com.apple.iokit.IOSurface   159.6
com.apple.iokit.IONDRVSupport   514.10
com.apple.iokit.IOAcceleratorFamily2   311.11
com.apple.AppleGraphicsDeviceControl   3.14.41
com.apple.iokit.IOGraphicsFamily   514.10
com.apple.driver.AppleHIDKeyboard   199
com.apple.iokit.IOSCSIMultimediaCommandsDevice   394.50.1
com.apple.iokit.IOBDStorageFamily   1.8
com.apple.iokit.IODVDStorageFamily   1.8
com.apple.iokit.IOCDStorageFamily   1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport   5.0.4f18
com.apple.iokit.IOBluetoothHostControllerUSBTransport   5.0.4f18
com.apple.iokit.IOBluetoothHostControllerTransport   5.0.4f18
com.apple.iokit.IOBluetoothFamily   5.0.4f18
com.apple.driver.usb.IOUSBHostHIDDevice   1.1
com.apple.iokit.IOUSBMassStorageDriver   131.50.1
com.apple.driver.usb.networking   5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice   1.1
com.apple.driver.usb.AppleUSBHub   1.1
com.apple.filesystems.hfs.encodings.kext   1
com.apple.driver.AppleThunderboltDPInAdapter   5.0.2
com.apple.driver.AppleThunderboltDPOutAdapter   5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily   5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter   2.1.2
com.apple.driver.AppleThunderboltNHI   4.5.3
com.apple.iokit.IOThunderboltFamily   6.5.6
com.apple.iokit.IOSCSIBlockCommandsDevice   394.50.1
com.apple.iokit.IOSCSIArchitectureModelFamily   394.50.1
com.apple.iokit.IO80211Family   1200.12.2
com.apple.driver.corecapture   1.0.4
com.apple.iokit.IOEthernetAVBController   1.0.3b4
com.apple.driver.mDNSOffloadUserClient   1.0.1b8
com.apple.iokit.IONetworkingFamily   3.2
com.apple.iokit.IOAHCIFamily   288
com.apple.driver.usb.AppleUSBEHCIPCI   1.1
com.apple.driver.usb.AppleUSBEHCI   1.1
com.apple.driver.usb.AppleUSBXHCIPCI   1.1
com.apple.driver.usb.AppleUSBXHCI   1.1
com.apple.driver.usb.AppleUSBHostPacketFilter   1.0
com.apple.iokit.IOUSBFamily   900.4.1
com.apple.driver.AppleUSBHostMergeProperties   1.1
com.apple.driver.AppleEFINVRAM   2.1
com.apple.driver.AppleEFIRuntime   2.0
com.apple.iokit.IOHIDFamily   2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox   300.0
com.apple.kext.AppleMatch   1.0.0d1
com.apple.driver.AppleKeyStore   2
com.apple.driver.AppleMobileFileIntegrity   1.0.5
com.apple.driver.AppleCredentialManager   1.0
com.apple.driver.KernelRelayHost   1
com.apple.iokit.IOUSBHostFamily   1.1
com.apple.driver.AppleBusPowerController   1.0
com.apple.driver.DiskImages   444.50.16
com.apple.iokit.IOStorageFamily   2.1
com.apple.iokit.IOReportFamily   31
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.driver.AppleACPIPlatform   5.0
com.apple.iokit.IOPCIFamily   2.9
com.apple.iokit.IOACPIFamily   1.4
com.apple.kec.pthread   1
com.apple.kec.corecrypto   1.0
com.apple.kec.Libm   1
Model: iMac13,1, BootROM IM131.010A.B11, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 2.0 Hub [MTT]
USB Device: USB 2.0 Hub
USB Device: AmazonBasics ODD
USB Device: Shadow
USB Device: Keyboard Hub
USB Device: USB Receiver
USB Device: Apple Keyboard
USB Device: USB 3.0 Bus
USB Device: ASM1153E
USB Device: Backup+ BK
Thunderbolt Bus: iMac, Apple Inc., 23.4


Any help with this is truly appreciated!!!
 
Last edited by a moderator:
Sadly, I tried those. I reset the PRAM, repaired the drive, and even reinstalled the MacOS. I did not do a clean install, though. Seemed OK for a day or so, but it started up again. I do have everything backed up, but I don't want to have to go through a clean install, and reinstall my life back on it. I will, of course, do that if I had to. (I really appreciate your help!!!)
 
Have you run Disk Utility-First Aid? Do that. My 50-50 hunch is the drive/volume are at the root of this. If you can, boot into a recovery partition, and run Repair Disk from there.
 
colinsky said:
Do you get the kernel panics if you boot from an external drive?
Click to expand...

My main drive is an external SSD (Samsung 850, 1TB). I updated to that about a year ago. No issues that I know of, but I ran the Disk Utility, First Aid from the recovery partition as Kohlson recommended. I will see if maybe that helped... I had run it previously in safe mode with no change, but not from the recovery partition. Fingers crossed! Any other suggestions would be greatly appreciated, but I will update this, once I see more. Thanks in advance!
 
Awful lot of power being drawn if the majority of all those hubs are bus powered. Suggest booting with just keyboard and mouse and see if the kp strikes. If not, add the additional one at a time and see when/if thekpcuts in.
 
Is the external boot drive plugged into a hub, or is it plugged DIRECTLY into one of the ports on the iMac?

If it's on a hub, plug it directly into the iMac.
REMOVE any external hubs currently conneted.

Try booting up again.
Any changes?
Does it run smoothly that way?
If so, CONTINUE to run it that way for 48 hours.
Still stable?

If so, that should tell you something...
 
Check your kernel extensions. Often times the last loaded kext is the cause of the problem. In your case, that would be com.parallels.kext.vnic. Try updating your Parallels or uninstalling it and see if that helps?

Good idea to make sure the rest of your third party kexts are all up to date:

com.kairos.driver.DuetDisplay 1
com.hzsystems.terminus.driver 4
at.obdev.nke.LittleSnitch 4728
 
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AlanfromGeorgia said:
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(311.11)[41BE9F49-4998-3297-9EF6-9972DD38B09E]@0xffffff7f8d4e8000->0xffffff7f8d577fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8b332000
dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f8b464000
com.apple.GeForce(10.1.6)[DF659D1C-D8A9-371B-981F-1AA00B493BC2]@0xffffff7f8d587000->0xffffff7f8d62bfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8b332000
dependency: com.apple.iokit.IONDRVSupport(514.10)[79375D6E-7C89-3F2B-8AE2-186CAE5C2801]@0xffffff7f8bb22000
dependency: com.apple.nvidia.driver.NVDAResman(10.1.6)[559FA0AB-83E8-367D-92AC-8844BA6F568B]@0xffffff7f8bb3e000
dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f8b464000
dependency: com.apple.iokit.IOAcceleratorFamily2(311.11)[41BE9F49-4998-3297-9EF6-9972DD38B09E]@0xffffff7f8d4e8000
Click to expand...

This part makes me think you may have a failed GPU.

Just as a test, try a safe mode boot to stop the Parallels kext from running. Like @Silencio mentioned, sometimes that last loaded kext is a big clue.
 
I have had a couple of Macs in the past that have suffered from Kernel Panics. With some machines it has been USB hubs, especially when waking from sleep. I have fixed problems by trying different USB hubs. Some USB drives also seem to be a problem, I have one drive that prevents my Mac Mini from booting but works when plugged in later.

With a couple of machines it has been the memory modules. I have sometimes cured problems just by pulling out the memory and slotting it back in. Sometimes I take out one module and see if it makes the machine more reliable. My current Mac Mini kept on locking up, but when I replaced the two 4GB sticks with one 8GB stick the problem went away.
 
cynics said:
Is that relevant at all or is it just one of the storage volumes?
Click to expand...
No... I read this long ago and can't seem to find the link now. But what I recall is when a crash happens, you can optionally send that report to Apple. And that UUID identifies your Mac without saying who you are. So for example, by checking those UUIDs Apple could see that the same types of reports are coming in from say 2012 27" iMacs and use that info to fix the issue.

I wish I could find you the article, but I'm having no luck.
 
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