Contstant Kernel Panics! PLEASE Help!

Discussion in 'iMac' started by AlanfromGeorgia, May 14, 2017.

  1. AlanfromGeorgia, May 14, 2017
    Last edited by a moderator: May 23, 2017

    AlanfromGeorgia macrumors newbie

    Joined:
    May 14, 2017
    Location:
    Atlanta, GA
    #1
    I am a total newbie here, so I truly hoping someone can help me. I have a late 2012, 21" iMac running Sierra. I keep everything updated. For the past few months, I have been getting kernel panics, two and three times a day. Sometimes it happens when it wakes up, but other times, just during ordinary use.

    This is the latest report it gave me: (I just have no idea what any of this means, so I am desperate for your help!)

    Code:
    Anonymous UUID:       72734A19-5D81-B7DE-3E0F-2939068E685C
    
    Sun May 14 18:36:01 2017
    
    *** Panic Report ***
    panic(cpu 0 caller 0xffffff800ac011bd): Kernel trap at 0xffffff7f8d4fc761, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff80eff56040, CR3: 0x000000000eacd000, CR4: 0x00000000001626e0
    RAX: 0xffffff80eff55f40, RBX: 0xffffff802a07f800, RCX: 0xffffff8020336000, RDX: 0xffffff80eff68640
    RSP: 0xffffff91350c3d30, RBP: 0xffffff91350c3d50, RSI: 0xffffff80eff55f40, RDI: 0xffffff8028c372c0
    R8:  0xffffff800b26a520, R9:  0x0000000000000001, R10: 0x0000000000000000, R11: 0xffffff802a06e000
    R12: 0x00000001000006d3, R13: 0xffffff800b094980, R14: 0xffffff8028f0d000, R15: 0xffffff80288b6400
    RFL: 0x0000000000010282, RIP: 0xffffff7f8d4fc761, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0xffffff80eff56040, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 10
    
    Backtrace (CPU 0), Frame : Return Address
    0xffffff91350c39c0 : 0xffffff800aaec3ec
    0xffffff91350c3a40 : 0xffffff800ac011bd
    0xffffff91350c3c20 : 0xffffff800aa9d543
    0xffffff91350c3c40 : 0xffffff7f8d4fc761
    0xffffff91350c3d50 : 0xffffff7f8d5bc186
    0xffffff91350c3d70 : 0xffffff7f8d5bb8cd
    0xffffff91350c3d90 : 0xffffff7f8d59a971
    0xffffff91350c3dd0 : 0xffffff7f8d5d2329
    0xffffff91350c3e00 : 0xffffff7f8d5d228d
    0xffffff91350c3e20 : 0xffffff7f8d59c9a0
    0xffffff91350c3e40 : 0xffffff7f8d518e9c
    0xffffff91350c3e60 : 0xffffff7f8d518f28
    0xffffff91350c3e90 : 0xffffff800b094a43
    0xffffff91350c3ed0 : 0xffffff800b0bb63e
    0xffffff91350c3f10 : 0xffffff800b093e38
    0xffffff91350c3f90 : 0xffffff800b093467
    0xffffff91350c3fb0 : 0xffffff800aa9a8f7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAcceleratorFamily2(311.11)[41BE9F49-4998-3297-9EF6-9972DD38B09E]@0xffffff7f8d4e8000->0xffffff7f8d577fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8b332000
                dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f8b464000
             com.apple.GeForce(10.1.6)[DF659D1C-D8A9-371B-981F-1AA00B493BC2]@0xffffff7f8d587000->0xffffff7f8d62bfff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[C6E3195E-A0D7-3B71-B5F4-9EE9E182D4FC]@0xffffff7f8b332000
                dependency: com.apple.iokit.IONDRVSupport(514.10)[79375D6E-7C89-3F2B-8AE2-186CAE5C2801]@0xffffff7f8bb22000
                dependency: com.apple.nvidia.driver.NVDAResman(10.1.6)[559FA0AB-83E8-367D-92AC-8844BA6F568B]@0xffffff7f8bb3e000
                dependency: com.apple.iokit.IOGraphicsFamily(514.10)[E197EF14-F55B-3B9C-B903-91258C9CA382]@0xffffff7f8b464000
                dependency: com.apple.iokit.IOAcceleratorFamily2(311.11)[41BE9F49-4998-3297-9EF6-9972DD38B09E]@0xffffff7f8d4e8000
    
    BSD process name corresponding to current thread: kernel_task
    
    Mac OS version:
    16E195
    
    Kernel version:
    Darwin Kernel Version 16.5.0: Fri Mar  3 16:52:33 PST 2017; root:xnu-3789.51.2~3/RELEASE_X86_64
    Kernel UUID: 06F94FD7-451F-34A1-B13C-D68FF7EDE0A0
    Kernel slide:     0x000000000a800000
    Kernel text base: 0xffffff800aa00000
    __HIB  text base: 0xffffff800a900000
    System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
    
    System uptime in nanoseconds: 39890495693865
    last loaded kext at 32939517262823: com.parallels.kext.vnic   12.2.0 41591 (addr 0xffffff7f8e314000, size 32768)
    last unloaded kext at 38807704874085: com.apple.iokit.IOBluetoothUSBDFU   5.0.4f18 (addr 0xffffff7f8e2c7000, size 8192)
    loaded kexts:
    com.kairos.driver.DuetDisplay   1
    com.hzsystems.terminus.driver   4
    at.obdev.nke.LittleSnitch   4728
    com.apple.driver.AudioAUUC   1.70
    com.apple.filesystems.autofs   3.0
    com.apple.driver.AppleHWSensor   1.9.5d0
    com.apple.driver.X86PlatformShim   1.0.0
    com.apple.driver.AGPM   110.23.17
    com.apple.driver.ApplePlatformEnabler   2.7.0d0
    com.apple.driver.pmtelemetry   1
    com.apple.iokit.IOUserEthernet   1.0.1
    com.apple.iokit.IOBluetoothSerialManager   5.0.4f18
    com.apple.driver.AppleMikeyHIDDriver   131
    com.apple.driver.AppleMikeyDriver   279.48
    com.apple.driver.AppleHDA   279.48
    com.apple.driver.AppleUpstreamUserClient   3.6.4
    com.apple.GeForce   10.1.6
    com.apple.Dont_Steal_Mac_OS_X   7.0.0
    com.apple.driver.AppleHV   1
    com.apple.driver.AppleOSXWatchdog   1
    com.apple.driver.AppleThunderboltIP   3.0.8
    com.apple.driver.AppleMCCSControl   1.3.1
    com.apple.driver.AppleLPC   3.1
    com.apple.driver.AppleSMCLMU   208
    com.apple.driver.AppleIntelSlowAdaptiveClocking   4.0.0
    com.apple.driver.AppleIntelHD4000Graphics   10.2.4
    com.apple.driver.AppleIntelFramebufferCapri   10.2.4
    com.apple.iokit.SCSITaskUserClient   394.50.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless   1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib   1.0.0
    com.apple.BootCache   40
    com.apple.filesystems.hfs.kext   366.50.19
    com.apple.iokit.IOAHCIBlockStorage   295.20.1
    com.apple.driver.AirPort.Brcm4360   1150.9.1a2
    com.apple.driver.AppleSDXC   1.7.6
    com.apple.iokit.AppleBCM5701Ethernet   10.2.9
    com.apple.driver.AppleAHCIPort   326
    com.apple.driver.AppleACPIButtons   5.0
    com.apple.driver.AppleRTC   2.0
    com.apple.driver.AppleHPET   1.8
    com.apple.driver.AppleSMBIOS   2.1
    com.apple.driver.AppleACPIEC   5.0
    com.apple.driver.AppleAPIC   1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient   219.0.0
    com.apple.nke.applicationfirewall   172
    com.apple.security.quarantine   3
    com.apple.security.TMSafetyNet   8
    com.apple.driver.AppleIntelCPUPowerManagement   219.0.0
    com.apple.kext.triggers   1.0
    com.apple.iokit.IOSerialFamily   11
    com.apple.driver.DspFuncLib   279.48
    com.apple.kext.OSvKernDSPLib   525
    com.apple.nvidia.driver.NVDAGK100Hal   10.1.6
    com.apple.nvidia.driver.NVDAResman   10.1.6
    com.apple.driver.AppleSSE   1.0
    com.apple.driver.AppleHDAController   279.48
    com.apple.iokit.IOHDAFamily   279.48
    com.apple.iokit.IOAudioFamily   205.15
    com.apple.vecLib.kext   1.2.0
    com.apple.driver.AppleSMBusController   1.0.18d1
    com.apple.driver.X86PlatformPlugin   1.0.0
    com.apple.driver.IOPlatformPluginFamily   6.0.0d8
    com.apple.driver.AppleSMC   3.1.9
    com.apple.iokit.IOSlowAdaptiveClockingFamily   1.0.0
    com.apple.driver.AppleThunderboltEDMSink   4.1.1
    com.apple.driver.AppleSMBusPCI   1.0.14d1
    com.apple.iokit.IOSurface   159.6
    com.apple.iokit.IONDRVSupport   514.10
    com.apple.iokit.IOAcceleratorFamily2   311.11
    com.apple.AppleGraphicsDeviceControl   3.14.41
    com.apple.iokit.IOGraphicsFamily   514.10
    com.apple.driver.AppleHIDKeyboard   199
    com.apple.iokit.IOSCSIMultimediaCommandsDevice   394.50.1
    com.apple.iokit.IOBDStorageFamily   1.8
    com.apple.iokit.IODVDStorageFamily   1.8
    com.apple.iokit.IOCDStorageFamily   1.8
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport   5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerUSBTransport   5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerTransport   5.0.4f18
    com.apple.iokit.IOBluetoothFamily   5.0.4f18
    com.apple.driver.usb.IOUSBHostHIDDevice   1.1
    com.apple.iokit.IOUSBMassStorageDriver   131.50.1
    com.apple.driver.usb.networking   5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice   1.1
    com.apple.driver.usb.AppleUSBHub   1.1
    com.apple.filesystems.hfs.encodings.kext   1
    com.apple.driver.AppleThunderboltDPInAdapter   5.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter   5.0.2
    com.apple.driver.AppleThunderboltDPAdapterFamily   5.0.2
    com.apple.driver.AppleThunderboltPCIDownAdapter   2.1.2
    com.apple.driver.AppleThunderboltNHI   4.5.3
    com.apple.iokit.IOThunderboltFamily   6.5.6
    com.apple.iokit.IOSCSIBlockCommandsDevice   394.50.1
    com.apple.iokit.IOSCSIArchitectureModelFamily   394.50.1
    com.apple.iokit.IO80211Family   1200.12.2
    com.apple.driver.corecapture   1.0.4
    com.apple.iokit.IOEthernetAVBController   1.0.3b4
    com.apple.driver.mDNSOffloadUserClient   1.0.1b8
    com.apple.iokit.IONetworkingFamily   3.2
    com.apple.iokit.IOAHCIFamily   288
    com.apple.driver.usb.AppleUSBEHCIPCI   1.1
    com.apple.driver.usb.AppleUSBEHCI   1.1
    com.apple.driver.usb.AppleUSBXHCIPCI   1.1
    com.apple.driver.usb.AppleUSBXHCI   1.1
    com.apple.driver.usb.AppleUSBHostPacketFilter   1.0
    com.apple.iokit.IOUSBFamily   900.4.1
    com.apple.driver.AppleUSBHostMergeProperties   1.1
    com.apple.driver.AppleEFINVRAM   2.1
    com.apple.driver.AppleEFIRuntime   2.0
    com.apple.iokit.IOHIDFamily   2.0.0
    com.apple.iokit.IOSMBusFamily   1.1
    com.apple.security.sandbox   300.0
    com.apple.kext.AppleMatch   1.0.0d1
    com.apple.driver.AppleKeyStore   2
    com.apple.driver.AppleMobileFileIntegrity   1.0.5
    com.apple.driver.AppleCredentialManager   1.0
    com.apple.driver.KernelRelayHost   1
    com.apple.iokit.IOUSBHostFamily   1.1
    com.apple.driver.AppleBusPowerController   1.0
    com.apple.driver.DiskImages   444.50.16
    com.apple.iokit.IOStorageFamily   2.1
    com.apple.iokit.IOReportFamily   31
    com.apple.driver.AppleFDEKeyStore   28.30
    com.apple.driver.AppleACPIPlatform   5.0
    com.apple.iokit.IOPCIFamily   2.9
    com.apple.iokit.IOACPIFamily   1.4
    com.apple.kec.pthread   1
    com.apple.kec.corecrypto   1.0
    com.apple.kec.Libm   1
    Model: iMac13,1, BootROM IM131.010A.B11, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
    Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x31364A544635313236344A485A3147364D32
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)
    Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: USB 2.0 Bus
    USB Device: Hub
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB 2.0 Hub [MTT]
    USB Device: USB 2.0 Hub
    USB Device: AmazonBasics ODD
    USB Device: Shadow
    USB Device: Keyboard Hub
    USB Device: USB Receiver
    USB Device: Apple Keyboard
    USB Device: USB 3.0 Bus
    USB Device: ASM1153E
    USB Device: Backup+ BK
    Thunderbolt Bus: iMac, Apple Inc., 23.4

    Any help with this is truly appreciated!!!
     
  2. redheeler macrumors 603

    redheeler

    Joined:
    Oct 17, 2014
    #2
    Try running Apple Hardware Test to see if any hardware problem (such as bad memory) might be causing this.
     
  3. AlanfromGeorgia thread starter macrumors newbie

    Joined:
    May 14, 2017
    Location:
    Atlanta, GA
    #3
    I Googled that and tried it. It said my hardware was fine and no issues.
     
  4. redheeler macrumors 603

    redheeler

    Joined:
    Oct 17, 2014
    #4
  5. AlanfromGeorgia thread starter macrumors newbie

    Joined:
    May 14, 2017
    Location:
    Atlanta, GA
    #5
    Sadly, I tried those. I reset the PRAM, repaired the drive, and even reinstalled the MacOS. I did not do a clean install, though. Seemed OK for a day or so, but it started up again. I do have everything backed up, but I don't want to have to go through a clean install, and reinstall my life back on it. I will, of course, do that if I had to. (I really appreciate your help!!!)
     
  6. kohlson macrumors 65816

    Joined:
    Apr 23, 2010
    #6
    Have you run Disk Utility-First Aid? Do that. My 50-50 hunch is the drive/volume are at the root of this. If you can, boot into a recovery partition, and run Repair Disk from there.
     
  7. colinsky macrumors member

    colinsky

    Joined:
    Apr 3, 2009
    #7
    Do you get the kernel panics if you boot from an external drive?
     
  8. AlanfromGeorgia thread starter macrumors newbie

    Joined:
    May 14, 2017
    Location:
    Atlanta, GA
    #8
    My main drive is an external SSD (Samsung 850, 1TB). I updated to that about a year ago. No issues that I know of, but I ran the Disk Utility, First Aid from the recovery partition as Kohlson recommended. I will see if maybe that helped... I had run it previously in safe mode with no change, but not from the recovery partition. Fingers crossed! Any other suggestions would be greatly appreciated, but I will update this, once I see more. Thanks in advance!
     
  9. nambuccaheadsau macrumors 6502a

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia
    #9
    Awful lot of power being drawn if the majority of all those hubs are bus powered. Suggest booting with just keyboard and mouse and see if the kp strikes. If not, add the additional one at a time and see when/if thekpcuts in.
     
  10. Fishrrman macrumors G4

    Fishrrman

    Joined:
    Feb 20, 2009
    #10
    Is the external boot drive plugged into a hub, or is it plugged DIRECTLY into one of the ports on the iMac?

    If it's on a hub, plug it directly into the iMac.
    REMOVE any external hubs currently conneted.

    Try booting up again.
    Any changes?
    Does it run smoothly that way?
    If so, CONTINUE to run it that way for 48 hours.
    Still stable?

    If so, that should tell you something...
     
  11. Silencio macrumors 68020

    Silencio

    Joined:
    Jul 18, 2002
    Location:
    NYC
    #11
    Check your kernel extensions. Often times the last loaded kext is the cause of the problem. In your case, that would be com.parallels.kext.vnic. Try updating your Parallels or uninstalling it and see if that helps?

    Good idea to make sure the rest of your third party kexts are all up to date:

    com.kairos.driver.DuetDisplay 1
    com.hzsystems.terminus.driver 4
    at.obdev.nke.LittleSnitch 4728
     
  12. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #12
    This part makes me think you may have a failed GPU.

    Just as a test, try a safe mode boot to stop the Parallels kext from running. Like @Silencio mentioned, sometimes that last loaded kext is a big clue.
     
  13. antonypg macrumors member

    Joined:
    May 8, 2008
    #13
    I have had a couple of Macs in the past that have suffered from Kernel Panics. With some machines it has been USB hubs, especially when waking from sleep. I have fixed problems by trying different USB hubs. Some USB drives also seem to be a problem, I have one drive that prevents my Mac Mini from booting but works when plugged in later.

    With a couple of machines it has been the memory modules. I have sometimes cured problems just by pulling out the memory and slotting it back in. Sometimes I take out one module and see if it makes the machine more reliable. My current Mac Mini kept on locking up, but when I replaced the two 4GB sticks with one 8GB stick the problem went away.
     
  14. nambuccaheadsau macrumors 6502a

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia
    #14
    Over a week so unplugging everything must vhave worked.

    Not like the old days fisho turning on extensions until the culprit was recognised.
     
  15. cynics macrumors G4

    Joined:
    Jan 8, 2012
    #15
    Out of curiosity where did you copy and paste that anonymous UUID from?
     
  16. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #16
    That is always at the top of a KP report. I confused you by editing in some code tags to his post in the wrong spot.
     
  17. cynics macrumors G4

    Joined:
    Jan 8, 2012
    #17
    Is that relevant at all or is it just one of the storage volumes?
     
  18. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #18
    No... I read this long ago and can't seem to find the link now. But what I recall is when a crash happens, you can optionally send that report to Apple. And that UUID identifies your Mac without saying who you are. So for example, by checking those UUIDs Apple could see that the same types of reports are coming in from say 2012 27" iMacs and use that info to fix the issue.

    I wish I could find you the article, but I'm having no luck.
     
  19. nambuccaheadsau macrumors 6502a

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia

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