Conversation with an AT&T Tech

Discussion in 'iPhone' started by Burton8219, Jun 21, 2007.

  1. Burton8219 macrumors 6502

    Joined:
    May 12, 2007
    #1
    This is a conversation I had with a Tech through the chat with a Tech Live feature on att.com. Take this how you want but there is some info in here that is very appealing to me. This info might be known already and if it is just take this as another person stating that its true.

    Kenneth_S: To Me
    Welcome to the New AT&T Data Support Chat! Good evening I understand that you ahve a question about the Iphone and you family plan?

    Me:
    Yes I do thank you, I plan on getting an iPhone next friday and i am in a family plan with my mom will i have to cancel both numbers or can i just extend my number for two years and pay the $699 for the iPhone

    Kenneth_S To Me:
    You would just extend your contract on your phone for the Iphone.

    Me:
    Also how much would it be for me to buy it under contract? Would i just pay $600 (I plan on getting the 8GB) or will it be more money because I'm still under contract?

    Kenneth_S To Me:
    599.00.

    Me:
    Also, just to clarify, I would just have to extend my number? My mom's number will not be extended as well?

    Kenneth_S To Me:
    Correct.

    Kenneth_S To Me:
    Are there any other data related questions that I may help you with today?

    Me:
    Will i need to have a data plan on my account already when i buy my iPhone?

    Kenneth_S To Me:
    No they will have special data plans that have not been unveiled yet.

    Me:
    Will i be required to buy a data plan the day i buy my iPhone?

    Kenneth_S To Me:
    No.

    Kenneth_S To Me:
    Are there any other data related questions that I may help you with today?

    Me:
    no thank you.

    Kenneth_S To Me:
    Thank you for visiting the New AT&T, Data Support Chat. Please comment on your experience by taking our customer satisfaction survey at http://support.cingular.com/survey/...t=tiny&CategoryId=2&PollId=4&state=promptVote
     
  2. dannyallen34 macrumors regular

    Joined:
    Oct 1, 2005
    #2
    That is consistent with what I've heard from phone conversations with AT&T support.
     
  3. wakka092 macrumors 6502

    wakka092

    Joined:
    Jun 20, 2007
    #3
    No BS there. :)

    I'm in the same boat there; FYI you have to have your mom's last 4 digits of her social security number in order to change something on the plan if she's not going to be with you when you buy the iPhone.

    I can't wait!! :D
     

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