Hi
Been searching the forums but although the problem is noted not solution has been posted that I can find, can anyone help.
I am using iTunes 8.0.2 (20) on a G5 iMAC with OS X 10.5.6. I have a video that plays fine in iTunes and on AppleTV.
KIND: MPEG-4 video file (mp4), Profile: Low Complexity, Channels: Multi, Bit Rate: 223 kbps, Video Dimensions: 720x304, Video Codec: H.264.
When I convert using Advanced->Create iPOD or iPHONE Version it appears to convert the file fine giving the same as above but Channels: Stereo, Video Dimensions: 640x352, Video Codec: H.264
Only on problem .... I get perfect stereo sound but the video just shows a white screen on bith iTunes and the iPOD I try to play them on.
I have also tried with QuicktimePro and the Windows version of iTunes with the same effect .... missing something here ... is it a codec issue?
Any help would be gratefully received.
Regards
Malcolm
Been searching the forums but although the problem is noted not solution has been posted that I can find, can anyone help.
I am using iTunes 8.0.2 (20) on a G5 iMAC with OS X 10.5.6. I have a video that plays fine in iTunes and on AppleTV.
KIND: MPEG-4 video file (mp4), Profile: Low Complexity, Channels: Multi, Bit Rate: 223 kbps, Video Dimensions: 720x304, Video Codec: H.264.
When I convert using Advanced->Create iPOD or iPHONE Version it appears to convert the file fine giving the same as above but Channels: Stereo, Video Dimensions: 640x352, Video Codec: H.264
Only on problem .... I get perfect stereo sound but the video just shows a white screen on bith iTunes and the iPOD I try to play them on.
I have also tried with QuicktimePro and the Windows version of iTunes with the same effect .... missing something here ... is it a codec issue?
Any help would be gratefully received.
Regards
Malcolm