I cannot get this to work. I am VERY new to the mac world. We picked up the new iPod Touch for our daughter (our first apple device), and I have been trying to add movies to itunes so that she can watch them on her device. I have .avi files that have been converted to .mp4 using both AVSVideo Converter and Bigasoft. I've tried dragging the file to itunes, and get no reaction from itunes. I've tried using the "Add File to Library" method and still no reaction from itunes. I'm not sure what I'm missing. Your support is appreciated.