Correct mp4 files won't sync

Discussion in 'iPod touch' started by joeri, Jan 11, 2009.

  1. joeri macrumors newbie

    Jan 11, 2009
    I have read about this issue, but none of the topics i read were able to solve my problem.

    I have downloaded 3 .mp4 files from a site.
    They play perfectly in itunes.

    But when i try to sync them, it sais that the video-classification is't playable on my ipod touch.

    Here's some info about the video files:
    Type: MPEG-4
    Size: 97,4 MB
    Bitspeed: 38kbps
    Profile: Low Complex
    Format: 512x384
    Codec: H.264

    I can't find any problem wich would make that it won't sync.
    I'm really desperate.. help me!! :(
  2. saberahul macrumors 68040

    Nov 6, 2008
    Your iTunes will play most of your files. The iPhone or the iPod Touch require these to be in a specefic format. Go to and download one of the free converters. Many come with a iPhone setting which will also work on the iPod Touch. That should do it.
  3. Futikoma macrumors newbie

    Jan 11, 2009

    iTunes may be able to convert your file.

    Go to "Advanced"
    Choose "Create iPod or iPhone version"

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