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redasawihli

macrumors newbie
Original poster
Jun 28, 2015
1
0
i upgraded my iPhone to 8.3 and when i restore my backup from iTunes after a while it says :



Cannot restore my iPhone backup, iTunes says it's either corrupted or not compatible with this device


i tried the last version of iTunes and restored it and still haveing the problem .


any ideas for solving this issue
 

Dominicanyor

macrumors 65816
Apr 1, 2012
1,228
253
Florida
i upgraded my iPhone to 8.3 and when i restore my backup from iTunes after a while it says :



Cannot restore my iPhone backup, iTunes says it's either corrupted or not compatible with this device


i tried the last version of iTunes and restored it and still haveing the problem .


any ideas for solving this issue


Yes I was having the same issues for a long time until I had to do a factory reset to my iPhone 6. Now It seems to be lagging a bit when receiving a text messages. So after the factory reset I lost all my text messages and many of my contacts as well. You could tried that if you like and see what happens.
 

e93to

macrumors 6502a
Jan 23, 2015
824
184
Toronto
This happened to me as well... I was furious, and spent several hours trying to make it work - trying different computers, multiple resets, etc. In the end, it didn't work. So I downloaded a back-up extractor app to export text messages. And I manually searched for pictures in the back-up folder.

I think this was a bug on 8.3. I managed to come across 2 others who had the same issue. They both updated their new phones to 8.3 prior to restoring from back-ups.

On a bright side, clean-installing the iOS made the phone's operation very smooth and stable.
 
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