cosmetic defects? exchanges? w/in 14 days?

Discussion in 'iPhone' started by R6Seven, Jul 27, 2008.

  1. R6Seven macrumors member

    Joined:
    May 25, 2008
    #1
    it's been about 9 days since i got my iphone and i just saw a chip on the plastic near one of the screw holes at the bottom of my phone. i NEVER touched it and didn't mess around with the screws.

    considering it's cosmetic, i don't know if they will let me exchange it, but it is within the 14 day period, and man, i spent 6 hours in line AND $300. does anyone know if they will replace it for me? if i just get a return and try to buy another one, i have a feeling i'm going to have to wait again.......... NOOOOOOOOO.

    please, what are your thoughts?
     
  2. JajoPGH macrumors regular

    Joined:
    Jul 24, 2008
    #2
    Call the Apple store near you (if possible) and set up an appointment for the Genius Bar to tell a "Genius" your problems. . I did this yesterday and there was an appointment for me the same day. I exchanged the phone and am more happy with this one then the last one.
     
  3. jsgrabo macrumors regular

    Joined:
    Feb 12, 2007
    #3
    i would just skip the genius bar because nothing is "technically" wrong with it. show it to a specialist and they might be able to help you out.
     

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