I bought an MBP early last year, and bought the AppleCare just before the one-year standard warranty expired.
Not one week later, the bag with my laptop in it got yanked off my shoulder and went careening to the floor. When I inspected the laptop, there was a ding in the front-right corner where the optical drive sits. The metal is pushed away from the casing. It doesn't appear to affect operation at all, but I'd like to get it fixed.
My question is: what are my options here? I know AppleCare doesn't cover this kind of repair, and that Apple's been known to refuse any repairs on machines that have been obviously dropped. Is there a way I can pay for them to repair it and get the unit "blessed" again, or am I doomed if I try the official route?
Not one week later, the bag with my laptop in it got yanked off my shoulder and went careening to the floor. When I inspected the laptop, there was a ding in the front-right corner where the optical drive sits. The metal is pushed away from the casing. It doesn't appear to affect operation at all, but I'd like to get it fixed.
My question is: what are my options here? I know AppleCare doesn't cover this kind of repair, and that Apple's been known to refuse any repairs on machines that have been obviously dropped. Is there a way I can pay for them to repair it and get the unit "blessed" again, or am I doomed if I try the official route?