I think it's fair to say that the majority of Apple customers are perfectionists by nature. As a result of a longstanding commitment to design, Apple has catered to a very quality conscious demographic. My question therefore may not be an easy one to answer. What level of perfection is fair to expect from a new Apple product? These forums are flooded with people complaining about crooked keys, scratched cases, dead/stuck pixels, dents, etc. I too have just unboxed my new Macbook Pro to find that it has a small dent/chip in the edge of the case near the trackpad. Is it unreasonable to expect a system without imperfections? Should I send this thing back for one small dent/chip?