Could I exchange for a different color if I wanted?

Discussion in 'iPad' started by shakeman0, Apr 18, 2011.

  1. shakeman0 macrumors 6502a

    shakeman0

    Joined:
    Jul 20, 2009
    #1
    Hello,

    I have an iPad 2 in black that I got on launch day. I'm very pleased with the iPad, but have some back light bleeding. I'm not sure if I'm going to take it in, but if I do could I request a white iPad 2 instead of black for the replacement? I'm not sure I'll even do this, but I would like to know if I have the option.
     
  2. MrMac'n'Cheese macrumors 6502a

    MrMac'n'Cheese

    Joined:
    May 11, 2010
    #2
    They told me I had to return it, and then wait in line and hope for a black, they would only warranty replace my white for a white.
     
  3. aristobrat macrumors G5

    Joined:
    Oct 14, 2005
    #3
    You're out of the 14-day return window, so you have two options.

    1 -- book a Genius Bar appointment in regards to the back light bleeding, and if they offer to give you a warranty replacement, see if they will let you change colors.

    2 -- ask a manager if you can return the entire kit (iPad, box, cables, etc) for a refund, and then get in line to buy a black one.
     

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