Could Not Backup the iPhone Because an Error Occurred

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Monster32, Oct 14, 2011.

  1. Monster32 macrumors newbie

    Oct 14, 2011
    I just got the new iPhone 4S and I have a 3GS as my old phone with no way to transfer my contacts. I was told I could save a backup of my 3GS to itunes, then load the backup onto my 4S.

    Well my 3GS won't backup, it keeps saying "iTunes could not backup the iphone because an error occurred" without any error code. I've wiped my old backup, I've cleared sync history. I'm using a PC with itunes with the latest itunes version 10.5.

    What can I do to get my contacts over to the new phone?
  2. NelsonB macrumors member


    Feb 23, 2011
    Rhode Island,USA
    I'm having the same problem trying to upgrade to iOS 5 on my iTouch
  3. Monster32 thread starter macrumors newbie

    Oct 14, 2011
  4. LeoFio macrumors regular

    Jul 30, 2008
    New York
    I'm having the same problem with my 3GS after installing iOS 5.0. Same error message with no error code.

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