Could not load Printers & Scanners preference pane

bturgan

macrumors member
Original poster
Oct 6, 2008
46
1
Istanbul
Hi,

I am using Mac Os Catalina 10.15.3.
Macbook Pro 2016

I can not print from my mac anymore. I am having this error when I try to open Printers & Scanners.

''Could not load Printers & Scanners preference pane''.

Does anyone has the same problem?

Thanks,
 

barbu

macrumors 6502a
Jul 8, 2013
715
734
wpg.mb.ca
OK well as the article states, you need to run a few commands.

Open the Terminal app from /Applications/Utilities

type sudo -s then hit Return and enter your password (*note* there will be no visual feedback when you type it, but it will work) and hit Return.

Now you have elevated to admin and are ready to run these commands, one at a time. You can just copy and paste them one by one, hitting Return after each paste. Observer any output and paste it here in a reply if it looks bad or doesn't work...

launchctl stop org.cups.cupsd
rm /etc/cups/cupsd.conf
cp /etc/cups/cupsd.conf.default /etc/cups/cupsd.conf
rm /etc/cups/printers.conf
launchctl start org.cups.cupsd
 

bturgan

macrumors member
Original poster
Oct 6, 2008
46
1
Istanbul
thank you so much for your help 😃

I have done all the things you have told me and than restarted the comp. but stills same :/

is there a way to reset printer services from terminal app?
- - Post merged: - -

OK well as the article states, you need to run a few commands.

Open the Terminal app from /Applications/Utilities

type sudo -s then hit Return and enter your password (*note* there will be no visual feedback when you type it, but it will work) and hit Return.

Now you have elevated to admin and are ready to run these commands, one at a time. You can just copy and paste them one by one, hitting Return after each paste. Observer any output and paste it here in a reply if it looks bad or doesn't work...

launchctl stop org.cups.cupsd
rm /etc/cups/cupsd.conf
cp /etc/cups/cupsd.conf.default /etc/cups/cupsd.conf
rm /etc/cups/printers.conf
launchctl start org.cups.cupsd
thank you so much, now it had worked,
I have first typed sudo su -
and than copy and paste the file lines below as a group

which had worked, thanks again 😃
 
Last edited:

barbu

macrumors 6502a
Jul 8, 2013
715
734
wpg.mb.ca
thank you so much for your help 😃

I have done all the things you have told me and than restarted the comp. but stills same :/

is there a way to reset printer services from terminal app?
- - Post merged: - -



thank you so much, now it had worked,
I have first typed sudo su -
and than copy and paste the file lines below as a group

which had worked, thanks again 😃
Happy to hear it! Thanks for following up.
 

kgott

macrumors newbie
Apr 23, 2020
5
0
Hi! I'm having this same problem but when I attempted to fill in the commands as directed it says:

rm /etc/cups/printers.conf: No such file or directory

Can anyone help me decide what to do next?
 

bturgan

macrumors member
Original poster
Oct 6, 2008
46
1
Istanbul
Hi! I'm having this same problem but when I attempted to fill in the commands as directed it says:

rm /etc/cups/printers.conf: No such file or directory

Can anyone help me decide what to do next?
Please try this, this helped me, hopefully will hep you;


  1. Quit System Preferences.
  2. Launch Terminal.
  3. Copy this command and enter it, followed by Return: sudo su -
  4. Enter the administrative password for your account.
  5. Now copy and paste the file lines below as a group.
  6. In the Terminal, press Command-D, which exits the special “superuser” mode you entered in step 3.
  7. Open the Printers & Scannings preference pane.
  8. Add back your printers one at a time and change the defaults back to the way you want them.
The commands are:


launchctl stop org.cups.cupsd

rm /etc/cups/cupsd.conf

cp /etc/cups/cupsd.conf.default /etc/cups/cupsd.conf

rm /etc/cups/printers.conf

launchctl start org.cups.cupsd
 

kgott

macrumors newbie
Apr 23, 2020
5
0
Please try this, this helped me, hopefully will hep you;


  1. Quit System Preferences.
  2. Launch Terminal.
  3. Copy this command and enter it, followed by Return: sudo su -
  4. Enter the administrative password for your account.
  5. Now copy and paste the file lines below as a group.
  6. In the Terminal, press Command-D, which exits the special “superuser” mode you entered in step 3.
  7. Open the Printers & Scannings preference pane.
  8. Add back your printers one at a time and change the defaults back to the way you want them.
The commands are:


launchctl stop org.cups.cupsd

rm /etc/cups/cupsd.conf

cp /etc/cups/cupsd.conf.default /etc/cups/cupsd.conf

rm /etc/cups/printers.conf

launchctl start org.cups.cupsd



Yes...I did exactly that....but when I pasted in "rm /etc/cups/printers.conf" it said, "no such file or directory."

I proceeded anyway but nothing happened--exactly the same. So my question again is, if it says, "no such file or directory" when I put in the command, what do I do then?
 
Last edited:

barbu

macrumors 6502a
Jul 8, 2013
715
734
wpg.mb.ca
Yes...I did exactly that....but when I pasted in "rm /etc/cups/printers.conf" it said, "no such file or directory."

I proceeded anyway but nothing happened--exactly the same. So my question again is, if it says, "no such file or directory" when I put in the command, what do I do then?
Just move on and see if it works ?
 
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