Oh I agree with the statement personally. It's an odd phenomenon. I'm the quiet introverted type anyway, but I think technology and in a way, smartphones have helped me break out of that, but I do personally think it becomes a crutch for many people including myself. I try to make it a point to not be on my phone when I'm around others.
Yep. I've usually been more outgoing and social myself only recently turning more into an introvert (perhaps cause I'm getting older and don't like a lot of people lol) but I find myself on my phone WAY too much. Granted, I don't have cable TV anymore (hate you time warner) so I get all of my news/world updates from my phone. In fact, I don't even use facebook or any other forms of social media (except the "untapped" app... love that thing) so anytime I'm on my phone it's purely reading something news/techy related and I *still* do it too much.