Hi, I lost my Mac guy (who wasn't so much on writing stuff down or showing anyone what he was doing. . .) so am figgering this stuff out. I just got 3 shiny new iMacs (2 17" and 1 20") in my primary academic lab. It's a multi-user environment so I can't have the internal speakers going. . .I can order my PCs without them OR can just pop them open and unplug the speaker. Mute is not an option (too easy to unmute. . .college kids are smart! ) Seems that the admin account muting it doesn't actually mute it for all users. . .or force the mute such that normal users can't unmute it. Also - I really would like to keep the headphones enabled so mute kinda sucks. Any ideas? Second - I'm used to imaging PCs. Takes 15 minutes to take an image of a PC (and ends up being about 3 Gigs when all the academic software has been installed - and I call that big. . .) and about 12 minutes to restore. I used CarbonCopy to take an image of one of the 17's and it took HOURS (I partitioned, took image of the installation partition and dumped it on the "image storage" partition on the machine that was doing the imaging - I used Target mode) and is taking hours to restore. . . Plus, it's 8 Gigs. . . Am I on cracque and doing things bassackwards? I read as much as I could find so I THINK I'm on the right track. . . Why so huge and why so long? Thanks for the assistance!