Cover Art Missing

Discussion in 'iPhone Tips, Help and Troubleshooting' started by BoxerGT2.5, Jan 15, 2012.

  1. BoxerGT2.5 macrumors 68000

    BoxerGT2.5

    Joined:
    Jun 4, 2008
    #1
    Is apple aware of the issue with missing cover art in iOS 5? You'd think they'd release a patch or quick fix. Anyone testing 5.1 want to chime in on if it's fixed in the new version?
     
  2. MacCheetah3 macrumors 6502

    Joined:
    Nov 14, 2003
    Location:
    Goodyear, AZ
    #2
    Hi
    Perhaps, you should elaborate. I haven't seen an issue with cover art being displayed or not being displayed at all when using iOS 5, or even recall such an issue in previous iOS versions.

    Some questions that comes to mind:

    Which iDevice (iPhone 4, 3G iPod touch, iPad, ...)?
    What specific iOS version is your iDevice running?
    What app are you using (iPod / Music or third-party)?
    What format are the songs in (AAC M4A, Lossless M4A, MP3, WAV, ...)?
    What app was used to transfer the songs to your iDevice (iTunes, an iOS app, ...)?
    How many songs are in your music library?
    Are the songs of concern purchased from the iTunes Store, Amazon, etc or copied from CDs?

    Have you tried restarting your iDevice?
    Have you tried doing a fresh sync?
    Have you checked for proper cover art application / display in iTunes?
    Have you tried restoring to the most recent backup?

    Regarding developer / beta versions of iOS. Well, they're in beta, so they may have issues, and you aren't even allowed to discuss them in public (NDA).
     
  3. BoxerGT2.5 thread starter macrumors 68000

    BoxerGT2.5

    Joined:
    Jun 4, 2008
    #3
    Sorry, it's a 4s using 5.0.1, all music is via iTunes using the stock music player.
     
  4. MacCheetah3 macrumors 6502

    Joined:
    Nov 14, 2003
    Location:
    Goodyear, AZ
    #4
    Hi
    That's a good start. :)

    • Is it all songs or just certain albums?
    • Are the songs of concern purchased from the iTunes Store, Amazon, etc or copied from CDs?
    • What format are the songs in (AAC M4A, Lossless M4A, MP3, WAV, ...)? -- You can find out what the format is by selecting a song and choosing Get Info from the File menu, it will be listed as "Kind."

    What have you tried so far to troubleshoot?

    • Restarting your iPhone?
    • Doing a fresh sync?
    • Checked for proper cover art application / display in iTunes? -- Get Info is another way to check / adjust this.
    • Tried restoring to the most recent backup? -- One of the last things you should try and mainly if it this problem bugs you a lot.
    • ...And so on...
     
  5. BoxerGT2.5 thread starter macrumors 68000

    BoxerGT2.5

    Joined:
    Jun 4, 2008
    #5
    Pulled all the music off and resynced. That did the trick.
     
  6. MacCheetah3 macrumors 6502

    Joined:
    Nov 14, 2003
    Location:
    Goodyear, AZ
  7. Elvin77 macrumors newbie

    Joined:
    May 10, 2010
    #7
    I have done this several times and it doesnt fix the issue for me. The Apple Support forums are littered with people complaining of missing artwork on thier iOS devices since Itunes match went live.

    Hope this is fixed soon
     

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