Greetings All,
I have a 2018 MacBook Pro that sometimes exhibits the horrific double keypresses or lack of keypresses that are covered under the extended keyboard warranty project.
Some of my keys have also had the letters wear away on the surface -- particularly the 'A' and 'S' keys.
So - three questions:
1) Will the issue with key wear cause Apple NOT to replace my keyboard?
2) Do they have any sort of on-site test required -- such as if they type 100 characters and don't see any issue, they'll do nothing?
3)While normally I'd make a genius appointment at the Apple store 4 miles from my house - I wonder if it would be better do have Apple ship me a box and go with the remote repair.
Thoughts? Any recent experiences in this area to share?
Thanks,
John
I have a 2018 MacBook Pro that sometimes exhibits the horrific double keypresses or lack of keypresses that are covered under the extended keyboard warranty project.
Some of my keys have also had the letters wear away on the surface -- particularly the 'A' and 'S' keys.
So - three questions:
1) Will the issue with key wear cause Apple NOT to replace my keyboard?
2) Do they have any sort of on-site test required -- such as if they type 100 characters and don't see any issue, they'll do nothing?
3)While normally I'd make a genius appointment at the Apple store 4 miles from my house - I wonder if it would be better do have Apple ship me a box and go with the remote repair.
Thoughts? Any recent experiences in this area to share?
Thanks,
John