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sputnik3

macrumors newbie
Original poster
Jun 9, 2010
25
1
I've got a late 2010 13" MBP that I purchased last December, I've just noticed about two months ago that the light-up Apple logo on the case has a hairline crack in it. I haven't dropped it, or jostled it around, and for all I know it may have been there when I got it in the mail from Amazon (I'm not a terribly observant person).

Does anyone have any thoughts as to the possibility of Apple fixing or replacing it? It's not life or death or anything, but it would be nice to have it fixed.
 
Last edited:
Update, if anyone cares.

I went to the apple store on Sunday and got shot down. No luck.
 
Update, if anyone cares.

I went to the apple store on Sunday and got shot down. No luck.

I wouldn't give up there. Point out that there are no other marks, scratches, scuffs, dings, dents or other signs of damage so that it is HIGHLY unlikely that you caused the damage. Say that you expect better service and would like to continue to be a loyal customer. If all else fails, call customer relations.

You should be able to get it fixed.
 
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