Cracked Apple

Discussion in 'MacBook Pro' started by sputnik3, Aug 24, 2011.

  1. sputnik3, Aug 24, 2011
    Last edited: Aug 24, 2011

    sputnik3 macrumors newbie

    Joined:
    Jun 9, 2010
    #1
    I've got a late 2010 13" MBP that I purchased last December, I've just noticed about two months ago that the light-up Apple logo on the case has a hairline crack in it. I haven't dropped it, or jostled it around, and for all I know it may have been there when I got it in the mail from Amazon (I'm not a terribly observant person).

    Does anyone have any thoughts as to the possibility of Apple fixing or replacing it? It's not life or death or anything, but it would be nice to have it fixed.
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    That can easily be passed off as "accidental damage" (i.e. not covered by Applecare), but you could try to get it fixed. Don't be surprised if you get rejected, though.
     
  3. S7A2G6 macrumors member

    S7A2G6

    Joined:
    Aug 19, 2011
    Location:
    America (**** Yeah)
    #3
    Or take advantage and replace it with the retro (rainbow) apple. :D

    Get it HERE
     
  4. sputnik3 thread starter macrumors newbie

    Joined:
    Jun 9, 2010
    #4
    Ah, no.
     
  5. DWBurke811 macrumors 6502a

    Joined:
    Jun 10, 2011
    Location:
    Boca Raton, FL
    #5
    I love my throwback Apple logo :D
     
  6. S7A2G6 macrumors member

    S7A2G6

    Joined:
    Aug 19, 2011
    Location:
    America (**** Yeah)
    #6
    Party popper.
     
  7. sputnik3 thread starter macrumors newbie

    Joined:
    Jun 9, 2010
    #7
    Update, if anyone cares.

    I went to the apple store on Sunday and got shot down. No luck.
     
  8. BrickbookPro macrumors regular

    Joined:
    Jul 26, 2011
    #8
    I wouldn't give up there. Point out that there are no other marks, scratches, scuffs, dings, dents or other signs of damage so that it is HIGHLY unlikely that you caused the damage. Say that you expect better service and would like to continue to be a loyal customer. If all else fails, call customer relations.

    You should be able to get it fixed.
     

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