Cracked case... what to do? Apple Care?

Discussion in 'MacBook' started by dphall, Jan 16, 2009.

  1. dphall macrumors newbie

    Joined:
    Jan 1, 2009
    #1
    Hi Mac Community,

    I've got an 18 month old white macbook, and have noticed this evening that there is a crack on the front left corner of the unit (near the trackpad). It's about 5cm long, and a 2mm wide strip of the plastic case is in danger of snapping off. It's obviously not a structually big deal, but I'm a bit annoyed that my (pristine and well looked-after!) MB is damaged.

    Should this be covered by Apple Care? If so, how do I go about arranging the repair? I don't live in a city with an Apple Store (Edinburgh, UK), but there's a 3rd party retailer here who is pretty good. Whilst I try to arrange this, is it worth gluing the strip. I don't want it to snap off completely, but equally don't want to invalidate my warranty by trying to self-repair it. Finally, I'm approaching a point in my work where I need my MB for some fairly important reports (in the next 2-3 weeks), and really don't want to send it away for replacement for an unspecified time period!

    Help! Any advice most gratefully received :)

    Dave
     
  2. acfusion29 macrumors 68040

    acfusion29

    Joined:
    Nov 8, 2007
    Location:
    Toronto
    #2
    You should be covered. If by what I read is what I've seen here on these forums, then you will be fine.

    People have gotten it repaired with/without warranty.
     
  3. LTX macrumors regular

    LTX

    Joined:
    Dec 25, 2008
    Location:
    Vancouver, BC, Canada
    #3
    From other threads on here I think that Apple replaces the case immediately for a crack :)
     
  4. iVeBeenDrinkin' macrumors 65816

    iVeBeenDrinkin'

    Joined:
    Oct 17, 2008
    #4
    This has been discussed numerous times. Most people have said Apple fixed it even out of warranty.
     
  5. andyhargreaves macrumors regular

    Joined:
    Dec 23, 2007
    #5
    +1

    I've had several cases replaced on my white macbook due to cracks and splits. Actually, have just developed another split along the front, so off back to Apple fairly soon!

    Andy
     

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