Cracked iPad Air screen repair - Apple Store or mailin

Batavian

macrumors 6502
Original poster
Mar 10, 2011
464
38
I cracked the screen on my iPad Air and will be going to Apple for a repair. My question is which is quicker? Sending the iPad back to Apple in the mail/UPS for repair? Or going to the Apple Store for a repair?

More specifically regarding going to an Apple Store, do they do the repair in house, that day, in sort of an "out patient" service? Or do they just take it and mail it to Apple just like I would have done myself?

The reason I ask is that the closest Apple Store to me is 45 miles away. If they do the repair right there in the store where I could wait or come back in an hour, I would do that. If not, if they are just mailing the iPad back to an Apple service center the same as I would if I mailed it direct, I'd just as soon do that and save me the trip.
 

Aspasia

macrumors 65816
I cracked the screen on my iPad Air and will be going to Apple for a repair. My question is which is quicker? Sending the iPad back to Apple in the mail/UPS for repair? Or going to the Apple Store for a repair?

More specifically regarding going to an Apple Store, do they do the repair in house, that day, in sort of an "out patient" service? Or do they just take it and mail it to Apple just like I would have done myself?

The reason I ask is that the closest Apple Store to me is 45 miles away. If they do the repair right there in the store where I could wait or come back in an hour, I would do that. If not, if they are just mailing the iPad back to an Apple service center the same as I would if I mailed it direct, I'd just as soon do that and save me the trip.
Always such a bummer when the screen gets broken.

Apple does not do repairs in house.

Even if you found an independent repair shop that replaces screens, it's not going to be done in an hour or two.

If your Air is relatively new and still under warranty, they may swap it out. Hard to say.
 

St8kout

macrumors regular
May 17, 2010
151
0
Normally, if it was a defect under warranty you would walk out the store with a replacement.
Since it's not a defect you should call/email Apple about what is the best/fastest way to go.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.